Refuse collection. recycling and waste disposal : Flintshire County Council View Report Report Date 07/07/2021 Case Against Flintshire County Council Subject Refuse collection. recycling and waste disposal Case Reference Number 202101443 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Swansea Council View Report Report Date 23/07/2021 Case Against Swansea Council Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202101940 Outcome Early resolution
Clinical treatment in hospital : Betsi Cadwaladr University Health Board View Report Report Date 24/06/2021 Case Against Betsi Cadwaladr University Health Board Subject Clinical treatment in hospital Case Reference Number 202002601 Outcome Not Upheld
Clinical treatment in hospital : Betsi Cadwaladr University Health Board View Report Report Date 24/06/2021 Case Against Betsi Cadwaladr University Health Board Subject Clinical treatment in hospital Case Reference Number 202001962 Outcome Upheld in whole or in part
Clinical treatment in hospital : Aneurin Bevan University Health Board View Report Report Date 24/06/2021 Case Against Aneurin Bevan University Health Board Subject Clinical treatment in hospital Case Reference Number 202101445 Outcome Early resolution
Health : Aneurin Bevan University Health Board View Report Report Date 25/06/2021 Case Against Aneurin Bevan University Health Board Subject Health Case Reference Number 202101496 Outcome Early resolution
Health : Betsi Cadwaladr University Health Board View Report Report Date 21/06/2021 Case Against Betsi Cadwaladr University Health Board Subject Health Case Reference Number 202100514 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Swansea Council View Report Report Date 16/06/2021 Case Against Swansea Council Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202006116 Outcome Early resolution
Planning and Building Control : Carmarthenshire County Council View Report Report Date 11/06/2021 Case Against Carmarthenshire County Council Subject Planning and Building Control Case Reference Number 202100029 Outcome Early resolution
Childrens Social Services : Ceredigion County Council View Report Report Date 22/06/2021 Case Against Ceredigion County Council Subject Childrens Social Services Case Reference Number 202100516 Outcome Early resolution
Health : Swansea Bay University Health Board View Report Report Date 16/06/2021 Case Against Swansea Bay University Health Board Subject Health Case Reference Number 202101387 Outcome Early resolution
Refuse collection. recycling and waste disposal : Cardiff Council View Report Report Date 16/06/2021 Case Against Cardiff Council Subject Refuse collection. recycling and waste disposal Case Reference Number 202101624 Outcome Early resolution
Refuse collection. recycling and waste disposal : Cardiff Council View Report Report Date 15/06/2021 Case Against Cardiff Council Subject Refuse collection. recycling and waste disposal Case Reference Number 202101427 Outcome Early resolution
Adult Social Services : Cardiff Council View Report Report Date 18/06/2021 Case Against Cardiff Council Subject Adult Social Services Case Reference Number 202005300 Outcome Early resolution
Clinical treatment in hospital : Hywel Dda University Health Board View Report Report Date 14/06/2021 Case Against Hywel Dda University Health Board Subject Clinical treatment in hospital Case Reference Number 201907531 Outcome Upheld in whole or in part
Other : Hywel Dda University Health Board View Report Report Date 09/06/2021 Case Against Hywel Dda University Health Board Subject Other Case Reference Number 202005978 Outcome Voluntary settlement
Child and Adolescent Mental Health: Cwm Taf Morgannwg University Health Board View Report Report Date 21/06/2021 Case Against Cwm Taf Morgannwg University Health Board Subject Child and Adolescent Mental Health Case Reference Number 201903330 Outcome Upheld in whole or in part
Clinical treatment in hospital : Cwm Taf Morgannwg University Health Board View Report Report Date 15/06/2021 Case Against Cwm Taf Morgannwg University Health Board Subject Clinical treatment in hospital Case Reference Number 202101308 Outcome Early resolution
Ambulance Services : Welsh Ambulance Services University NHS Trust View Report Report Date 09/06/2021 Case Against Welsh Ambulance Services University NHS Trust Subject Ambulance Services Case Reference Number 202000586 Outcome Upheld in whole or in part
Clinical treatment outside hospital; GP : A GP Practice in the area of Aneurin Bevan University Health Board View Report Report Date 02/06/2021 Case Against A GP Practice in the area of Aneurin Bevan University Health Board Subject Clinical treatment outside hospital; GP Case Reference Number 202001822 Outcome Not Upheld
Clinical treatment outside hospital; GP : A GP Practice in the area of Hywel Dda University Health Board View Report Report Date 14/06/2021 Case Against A GP Practice in the area of Hywel Dda University Health Board Subject Clinical treatment outside hospital; GP Case Reference Number 202000417 Outcome Not Upheld
COVID : Cardiff and Vale University Health Board View Report Report Date 03/06/2021 Case Against Cardiff and Vale University Health Board Subject COVID Case Reference Number 202006082 Outcome Early resolution
Services for older people : Torfaen County Borough Council View Report Report Date 02/06/2021 Case Against Torfaen County Borough Council Subject Services for older people Case Reference Number 202001823 Outcome Upheld in whole or in part
Health : A GP Practice in the area of Aneurin Bevan University Health Board View Report Report Date 09/06/2021 Case Against A GP Practice in the area of Aneurin Bevan University Health Board Subject Health Case Reference Number 202100427 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) : Cynon Taf Community Housing Group View Report Report Date 21/06/2021 Case Against Cynon Taf Community Housing Group Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202100392 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Monmouthshire Housing Association View Report Report Date 16/06/2021 Case Against Monmouthshire Housing Association Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202100196 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) : Tai Tarian View Report Report Date 16/06/2021 Case Against Tai Tarian Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202100009 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Bron Afon Community Housing Ltd View Report Report Date 14/06/2021 Case Against Bron Afon Community Housing Ltd Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202006074 Outcome Early resolution
Housing:Merthyr Valleys Homes View Report Report Date 18/06/2021 Case Against Merthyr Valleys Homes Subject Housing Case Reference Number 202006049 Outcome Early resolution
Environment and Environmental Health : Natural Resources Wales View Report Report Date 03/06/2021 Case Against Natural Resources Wales Subject Environment and Environmental Health Case Reference Number 202100872 Outcome Early resolution
Planning and Building Control : Newport City Council View Report Report Date 08/06/2021 Case Against Newport City Council Subject Planning and Building Control Case Reference Number 202100791 Outcome Early resolution
Neighbour disputes and anti-social behaviour : Hafod Housing Association View Report Report Date 25/06/2021 Case Against Hafod Housing Association Subject Neighbour disputes and anti-social behaviour Case Reference Number 202100227 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Hafod Housing Association View Report Report Date 23/06/2021 Case Against Hafod Housing Association Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202101737 Outcome Early resolution
Fostering / Looked after children / SGOs: Bridgend County Borough Council View Report Report Date 21/06/2021 Case Against Bridgend County Borough Council Subject Fostering / Looked after children / SGOs Case Reference Number 202101275 Outcome Early resolution
Clinical treatment outside hospital; GP : A GP Practice in the area of Swansea Bay University Health Board View Report Report Date 23/06/2021 Case Against A GP Practice in the area of Swansea Bay University Health Board Subject Clinical treatment outside hospital; GP Case Reference Number 202100661 Outcome Early resolution
Housing : Gwynedd Council View Report Report Date 25/06/2021 Case Against Gwynedd Council Subject Housing Case Reference Number 202100546 Outcome Early resolution
Clinical treatment in hospital : Cardiff and Vale University Health Board View Report Report Date 20/05/2021 Case Against Cardiff and Vale University Health Board Subject Clinical treatment in hospital Case Reference Number 201905249 Outcome Upheld in whole or in part
Admissions/discharge and transfer procedures : Cardiff and Vale University Health Board View Report Report Date 14/05/2021 Case Against Cardiff and Vale University Health Board Subject Admissions/discharge and transfer procedures Case Reference Number 201905157 Outcome Upheld in whole or in part
Clinical treatment in hospital : Cardiff and Vale University Health Board View Report Report Date 10/05/2021 Case Against Cardiff and Vale University Health Board Subject Clinical treatment in hospital Case Reference Number 202005891 Outcome Early resolution
Clinical treatment in hospital : Aneurin Bevan University Health Board View Report Report Date 06/05/2021 Case Against Aneurin Bevan University Health Board Subject Clinical treatment in hospital Case Reference Number 202005739 Outcome Early resolution
Clinical treatment outside hospital : A GP Practice in the area of Aneurin Bevan University Health Board View Report Report Date 18/05/2021 Case Against A GP Practice in the area of Aneurin Bevan University Health Board Subject Clinical treatment outside hospital Case Reference Number 202005720 Outcome Early resolution
Clinical treatment in hospital : Swansea Bay University Health Board View Report Report Date 25/05/2021 Case Against Swansea Bay University Health Board Subject Clinical treatment in hospital Case Reference Number 202005241 Outcome Early resolution
Clinical treatment in hospital : Betsi Cadwaladr University Health Board View Report Report Date 04/05/2021 Case Against Betsi Cadwaladr University Health Board Subject Clinical treatment in hospital Case Reference Number 202000416 Outcome Not Upheld
Clinical treatment in hospital : Betsi Cadwaladr University Health Board View Report Report Date 27/05/2021 Case Against Betsi Cadwaladr University Health Board Subject Clinical treatment in hospital Case Reference Number 202005226 Outcome Early resolution
Clinical treatment in hospital: Cwm Taf Morgannwg University Health Board View Report Report Date 07/05/2021 Case Against Cwm Taf Morgannwg University Health Board Subject Clinical treatment in hospital Case Reference Number 201903966 Outcome Upheld in whole or in part
Clinical treatment in hospital : Cwm Taf Morgannwg University Health Board View Report Report Date 20/05/2021 Case Against Cwm Taf Morgannwg University Health Board Subject Clinical treatment in hospital Case Reference Number 202001132 Outcome Not Upheld
Clinical treatment in hospital : Cwm Taf Morgannwg University Health Board View Report Report Date 17/05/2021 Case Against Cwm Taf Morgannwg University Health Board Subject Clinical treatment in hospital Case Reference Number 201903966 Outcome Upheld in whole or in part
Clinical treatment in hospital : Cwm Taf Morgannwg University Health Board View Report Report Date 10/05/2021 Case Against Cwm Taf Morgannwg University Health Board Subject Clinical treatment in hospital Case Reference Number 202003686 Outcome Upheld in whole or in part
Adult Mental Health : Hywel Dda University Health Board View Report Report Date 26/05/2021 Case Against Hywel Dda University Health Board Subject Adult Mental Health Case Reference Number 202000537 Outcome Upheld in whole or in part
Clinical treatment outside hospital : Hywel Dda University Health Board View Report Report Date 27/05/2021 Case Against Hywel Dda University Health Board Subject Clinical treatment outside hospital Case Reference Number 202001980 Outcome Not Upheld
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Valleys To Coast Housing View Report Report Date 07/05/2021 Case Against Valleys To Coast Housing Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202005311 Outcome Early resolution
Clinical treatment in hospital : Hywel Dda University Health Board View Report Report Date 13/05/2021 Case Against Hywel Dda University Health Board Subject Clinical treatment in hospital Case Reference Number 202001022 Outcome Not Upheld
Clinical treatment in hospital : Betsi Cadwaladr University Health Board View Report Report Date 04/05/2021 Case Against Betsi Cadwaladr University Health Board Subject Clinical treatment in hospital Case Reference Number 202006026 Outcome Early resolution
Clinical treatment outside hospital; Dentist : A Dental Practice in the area of Betsi Cadwaladr University Health Board View Report Report Date 25/05/2021 Case Against A Dental Practice in the area of Betsi Cadwaladr University Health Board Subject Clinical treatment outside hospital; Dentist Case Reference Number 202001682 Outcome Upheld in whole or in part
Clinical treatment in hospital : Cwm Taf Morgannwg University Health Board View Report Report Date 25/05/2021 Case Against Cwm Taf Morgannwg University Health Board Subject Clinical treatment in hospital Case Reference Number 202001342 Outcome Upheld in whole or in part
Clinical treatment in hospital : Cardiff and Vale University Health Board View Report Report Date 26/05/2021 Case Against Cardiff and Vale University Health Board Subject Clinical treatment in hospital Case Reference Number 202000906 Outcome Upheld in whole or in part
Admissions/discharge and transfer procedures : Velindre University NHS Trust View Report Report Date 14/05/2021 Case Against Velindre University NHS Trust Subject Admissions/discharge and transfer procedures Case Reference Number 202001323 Outcome Not Upheld
Clinical treatment in hospital : Cardiff and Vale University Health Board View Report Report Date 07/05/2021 Case Against Cardiff and Vale University Health Board Subject Clinical treatment in hospital Case Reference Number 202100259 Outcome Early resolution
Clinical treatment outside hospital : A GP Practice in the area of Hywel Dda University Health Board View Report Report Date 11/05/2021 Case Against A GP Practice in the area of Hywel Dda University Health Board Subject Clinical treatment outside hospital Case Reference Number 202100176 Outcome Early resolution
Adult Social Services : Conwy County Borough Council View Report Report Date 26/05/2021 Case Against Conwy County Borough Council Subject Adult Social Services Case Reference Number 202006323 Outcome Early resolution
Clinical treatment in hospital : Powys Teaching Health Board View Report Report Date 06/05/2021 Case Against Powys Teaching Health Board Subject Clinical treatment in hospital Case Reference Number 202006122 Outcome Early resolution
Clinical treatment in hospital : Swansea Bay University Health Board View Report Report Date 20/05/2021 Case Against Swansea Bay University Health Board Subject Clinical treatment in hospital Case Reference Number 202006075 Outcome Early resolution
Clinical treatment in hospital : Betsi Cadwaladr University Health Board View Report Report Date 19/05/2021 Case Against Betsi Cadwaladr University Health Board Subject Clinical treatment in hospital Case Reference Number 202006112 Outcome Early resolution
Safeguarding : Flintshire County Council View Report Report Date 27/05/2021 Case Against Flintshire County Council Subject Safeguarding Case Reference Number 202000281 Outcome Upheld in whole or in part
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Trivallis View Report Report Date 24/05/2021 Case Against Trivallis Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202006336 Outcome Early resolution
Health : Aneurin Bevan University Health Board View Report Report Date 25/05/2021 Case Against Aneurin Bevan University Health Board Subject Health Case Reference Number 202001768 Outcome Upheld in whole or in part
Finance and Taxation : Cardiff Council View Report Report Date 17/05/2021 Case Against Cardiff Council Subject Finance and Taxation Case Reference Number 202100188 Outcome Early resolution
Other planning matters : Gwynedd Council View Report Report Date 17/05/2021 Case Against Gwynedd Council Subject Other planning matters Case Reference Number 202005911 Outcome Early resolution
Safeguarding : Powys County Council View Report Report Date 11/05/2021 Case Against Powys County Council Subject Safeguarding Case Reference Number 202100112 Outcome Early resolution
Other : Ceredigion County Council View Report Report Date 13/05/2021 Case Against Ceredigion County Council Subject Other Case Reference Number 202006242 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Bron Afon Community Housing Ltd View Report Report Date 14/05/2021 Case Against Bron Afon Community Housing Ltd Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202100263 Outcome Early resolution
Neighbour disputes and anti-social behaviour : United Welsh Housing Association View Report Report Date 28/05/2021 Case Against United Welsh Housing Association Subject Neighbour disputes and anti-social behaviour Case Reference Number 202100967 Outcome Early resolution
Continuing care : Hywel Dda University Health Board View Report Report Date 27/04/2021 Case Against Hywel Dda University Health Board Subject Continuing care Case Reference Number 202005507 Outcome Early resolution
Health : Swansea Bay University Health Board View Report Report Date 22/04/2021 Case Against Swansea Bay University Health Board Subject Health Case Reference Number 202005425 Outcome Early resolution
Clinical treatment outside hospital : A GP Practice in the area of Cardiff & Vale University Health Board View Report Report Date 20/04/2021 Case Against A GP Practice in the area of Cardiff & Vale University Health Board Subject Clinical treatment outside hospital Case Reference Number 202005308 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Swansea Council View Report Report Date 22/04/2021 Case Against Swansea Council Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202004981 Outcome Early resolution
Social Care Assessment : Ceredigion County Council View Report Report Date 28/04/2021 Case Against Ceredigion County Council Subject Social Care Assessment Case Reference Number 202005090 Outcome Early resolution
Clinical treatment in hospital : Aneurin Bevan University Health Board View Report Report Date 09/04/2021 Case Against Aneurin Bevan University Health Board Subject Clinical treatment in hospital Case Reference Number 202004183 Outcome Early resolution
Clinical treatment outside hospital : A GP Practice in the area of Aneurin Bevan University Health Board View Report Report Date 16/04/2021 Case Against A GP Practice in the area of Aneurin Bevan University Health Board Subject Clinical treatment outside hospital Case Reference Number 202001850 Outcome Upheld in whole or in part
Clinical treatment in hospital : Cardiff and Vale University Health Board View Report Report Date 27/04/2021 Case Against Cardiff and Vale University Health Board Subject Clinical treatment in hospital Case Reference Number 202001144 Outcome Upheld in whole or in part
Clinical treatment in hospital : Aneurin Bevan University Health Board View Report Report Date 19/04/2021 Case Against Aneurin Bevan University Health Board Subject Clinical treatment in hospital Case Reference Number 202001107 Outcome Upheld in whole or in part
Admissions/discharge and transfer procedures : Aneurin Bevan University Health Board View Report Report Date 28/04/2021 Case Against Aneurin Bevan University Health Board Subject Admissions/discharge and transfer procedures Case Reference Number 202000360 Outcome Upheld in whole or in part
Handling of planning application (other) : Flintshire County Council View Report Report Date 30/04/2021 Case Against Flintshire County Council Subject Handling of planning application (other) Case Reference Number 202000274 Outcome Upheld in whole or in part
Admissions/discharge and transfer procedures : Betsi Cadwaladr University Health Board View Report Report Date 09/04/2021 Case Against Betsi Cadwaladr University Health Board Subject Admissions/discharge and transfer procedures Case Reference Number 202000246 Outcome Upheld in whole or in part
Clinical treatment in hospital : Swansea Bay University Health Board View Report Report Date 09/04/2021 Case Against Swansea Bay University Health Board Subject Clinical treatment in hospital Case Reference Number 202000225 Outcome Not Upheld
Clinical treatment in hospital : Swansea Bay University Health Board View Report Report Date 08/04/2021 Case Against Swansea Bay University Health Board Subject Clinical treatment in hospital Case Reference Number 201907352 Outcome Upheld in whole or in part
Health : Hywel Dda University Health Board View Report Report Date 07/04/2021 Case Against Hywel Dda University Health Board Subject Health Case Reference Number 202005663 Outcome Early resolution
Health : Hywel Dda University Health Board View Report Report Date 07/04/2021 Case Against Hywel Dda University Health Board Subject Health Case Reference Number 202005549 Outcome Early resolution
Other : Neath Port Talbot Council View Report Report Date 28/04/2021 Case Against Neath Port Talbot Council Subject Other Case Reference Number 202005527 Outcome Early resolution
Blue Badge : Merthyr Tydfil County Borough Council View Report Report Date 28/04/2021 Case Against Merthyr Tydfil County Borough Council Subject Blue Badge Case Reference Number 202005508 Outcome Early resolution
Housing : Pembrokeshire County Council View Report Report Date 28/04/2021 Case Against Pembrokeshire County Council Subject Housing Case Reference Number 202100021 Outcome Early resolution
Clinical treatment outside hospital : A GP Practice in the area of Hywel Dda University Health Board View Report Report Date 28/04/2021 Case Against A GP Practice in the area of Hywel Dda University Health Board Subject Clinical treatment outside hospital Case Reference Number 202005973 Outcome Early resolution
Clinical treatment in hospital : Aneurin Bevan University Health Board View Report Report Date 27/04/2021 Case Against Aneurin Bevan University Health Board Subject Clinical treatment in hospital Case Reference Number 202005955 Outcome Early resolution
Complaints Handling : Monmouthshire County Council View Report Report Date 21/04/2021 Case Against Monmouthshire County Council Subject Complaints Handling Case Reference Number 202005882 Outcome Early resolution
Health : Betsi Cadwaladr University Health Board View Report Report Date 29/04/2021 Case Against Betsi Cadwaladr University Health Board Subject Health Case Reference Number 202005776 Outcome Early resolution
Planning and Building Control : Caerphilly County Borough Council View Report Report Date 22/04/2021 Case Against Caerphilly County Borough Council Subject Planning and Building Control Case Reference Number 202005735 Outcome Early resolution
Clinical treatment in hospital : Aneurin Bevan University Health Board View Report Report Date 23/04/2021 Case Against Aneurin Bevan University Health Board Subject Clinical treatment in hospital Case Reference Number 202005689 Outcome Early resolution
Repairs and maintenance (inc improvements and alteration eg. central heating double glazing): Merthyr Tydfil Housing Association Ltd View Report Report Date 12/04/2021 Case Against Merthyr Tydfil Housing Association Ltd Subject Repairs and maintenance (inc improvements and alteration eg. central heating double glazing) Case Reference Number 202005732 Outcome Early resolution
