Public Service Complaints

View Report

Report Date

31/05/2024

Case Against

Trivallis

Subject

Housing

Case Reference Number

202400495

Outcome

Early resolution

Report Date

07/05/2024

Case Against

Cardiff Council

Subject

Roads and Transport

Case Reference Number

202400221

Outcome

Early resolution

Report Date

22/05/2024

Case Against

Wrexham County Borough Council

Subject

Other

Case Reference Number

202308458

Outcome

Early resolution
View Report

Report Date

19/04/2024

Case Against

Pobl

Subject

Damp and mould

Case Reference Number

202400091

Outcome

Early resolution

Report Date

29/04/2024

Case Against

Swansea Council

Subject

Damp and mould

Case Reference Number

202310243

Outcome

Early resolution

Report Date

15/04/2024

Case Against

Valleys To Coast Housing

Subject

Housing

Case Reference Number

202310242

Outcome

Early resolution

Report Date

18/04/2024

Case Against

Vale of Glamorgan Council

Subject

Other

Case Reference Number

202310068

Outcome

Early resolution

Report Date

02/04/2024

Case Against

Flintshire County Council

Subject

Education

Case Reference Number

202309944

Outcome

Early resolution

Report Date

03/04/2024

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202309828

Outcome

Early resolution

Report Date

03/04/2024

Case Against

Valleys To Coast Housing

Subject

Other

Case Reference Number

202309258

Outcome

Early resolution

Report Date

22/04/2024

Case Against

Powys Teaching Health Board

Subject

Health

Case Reference Number

202309125

Outcome

Early resolution

Report Date

17/04/2024

Case Against

Valleys To Coast Housing

Subject

Housing

Case Reference Number

202309102

Outcome

Early resolution

Report Date

02/04/2024

Case Against

Powys County Council

Subject

Other

Case Reference Number

202308999

Outcome

Early resolution

Report Date

04/04/2024

Case Against

Conwy County Borough Council

Subject

Other

Case Reference Number

202308563

Outcome

Early resolution

Report Date

25/04/2024

Case Against

Swansea Council

Subject

Fostering. Looked after children. and SGOs

Case Reference Number

202307912

Outcome

Early resolution

Report Date

22/04/2024

Case Against

Newport City Council

Subject

Other

Case Reference Number

202307455

Outcome

Early resolution

Report Date

11/03/2024

Case Against

Valleys To Coast Housing

Subject

Housing

Case Reference Number

202309098

Outcome

Early resolution

Report Date

07/03/2024

Case Against

Vale of Glamorgan Council

Subject

Housing

Case Reference Number

202308893

Outcome

Early resolution

Report Date

19/03/2024

Case Against

Cardiff Council

Subject

Other

Case Reference Number

202308369

Outcome

Early resolution

Report Date

07/03/2024

Case Against

Newport City Council

Subject

Various Other

Case Reference Number

202308269

Outcome

Early resolution

Report Date

22/03/2024

Case Against

Welsh Government

Subject

Housing

Case Reference Number

202206003

Outcome

Public Interest Report

Report Date

29/02/2024

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202308943

Outcome

Early resolution

Report Date

23/02/2024

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202308841

Outcome

Early resolution
View Report

Report Date

15/02/2024

Case Against

Tai Tarian

Subject

Housing

Case Reference Number

202308119

Outcome

Early resolution

Report Date

29/02/2024

Case Against

Cardiff Council

Subject

Other

Case Reference Number

202307669

Outcome

Early resolution

Report Date

05/02/2024

Case Against

Valleys To Coast Housing

Subject

Housing

Case Reference Number

202307444

Outcome

Early resolution

Report Date

26/01/2024

Case Against

A Care Home

Subject

Care homes

Case Reference Number

202202308

Outcome

Upheld in whole or in part

Report Date

19/01/2024

Case Against

Pobl

Subject

Complaints Handling

Case Reference Number

202306687

Outcome

Early resolution

Report Date

10/01/2024

Case Against

Cardiff Council

Subject

Pest Control

Case Reference Number

202306809

Outcome

Early resolution

Report Date

24/01/2024

Case Against

Cyngor Gwynedd

Subject

Finance and Taxation

Case Reference Number

202307801

Outcome

Early resolution

Report Date

27/10/2023

Case Against

Vale of Glamorgan Council

Subject

Housing

Case Reference Number

202305452

Outcome

Early resolution

Report Date

13/10/2023

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202305286

Outcome

Early resolution

Report Date

20/10/2023

Case Against

Cardiff Council

Subject

Cleansing/public conveniences/streets etc

Case Reference Number

202305162

Outcome

Early resolution

Report Date

20/10/2023

Case Against

Swansea Council

Subject

Housing

Case Reference Number

202305160

Outcome

Early resolution

Report Date

18/10/2023

Case Against

Housing: Hafod Housing Association

Subject

Housing

Case Reference Number

202304927

Outcome

Early resolution

Report Date

12/10/2023

Case Against

Valleys To Coast Housing

Subject

Housing

Case Reference Number

202304650

Outcome

Early resolution

Report Date

30/10/2023

Case Against

A Care Home

Subject

Care homes

Case Reference Number

202106081

Outcome

Upheld in whole or in part

Report Date

15/09/2023

Case Against

Newport City Council

Subject

Housing

Case Reference Number

202302069

Outcome

Early resolution

Report Date

01/09/2023

Case Against

Cardiff Council

Subject

Housing

Case Reference Number

202301907

Outcome

Early resolution

Report Date

20/09/2023

Case Against

Newport City Council

Subject

Other Benefits

Case Reference Number

202300604

Outcome

Early resolution

Report Date

07/09/2023

Case Against

Newport City Council

Subject

Other

Case Reference Number

202303182

Outcome

Early resolution