Public Service Complaints

Report Date

02/29/2024

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202308943

Outcome

Early resolution

Report Date

02/23/2024

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202308841

Outcome

Early resolution
View Report

Report Date

02/15/2024

Case Against

Tai Tarian

Subject

Housing

Case Reference Number

202308119

Outcome

Early resolution

Report Date

02/29/2024

Case Against

Cardiff Council

Subject

Other

Case Reference Number

202307669

Outcome

Early resolution

Report Date

02/05/2024

Case Against

Valleys To Coast Housing

Subject

Housing

Case Reference Number

202307444

Outcome

Early resolution

Report Date

01/26/2024

Case Against

A Care Home

Subject

Care homes

Case Reference Number

202202308

Outcome

Upheld in whole or in part

Report Date

01/19/2024

Case Against

Pobl

Subject

Complaints Handling

Case Reference Number

202306687

Outcome

Early resolution

Report Date

01/10/2024

Case Against

Cardiff Council

Subject

Pest Control

Case Reference Number

202306809

Outcome

Early resolution

Report Date

01/24/2024

Case Against

Cyngor Gwynedd

Subject

Finance and Taxation

Case Reference Number

202307801

Outcome

Early resolution

Report Date

10/27/2023

Case Against

Vale of Glamorgan Council

Subject

Housing

Case Reference Number

202305452

Outcome

Early resolution

Report Date

10/13/2023

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202305286

Outcome

Early resolution

Report Date

10/20/2023

Case Against

Cardiff Council

Subject

Cleansing/public conveniences/streets etc

Case Reference Number

202305162

Outcome

Early resolution

Report Date

10/20/2023

Case Against

Swansea Council

Subject

Housing

Case Reference Number

202305160

Outcome

Early resolution

Report Date

10/18/2023

Case Against

Housing: Hafod Housing Association

Subject

Housing

Case Reference Number

202304927

Outcome

Early resolution

Report Date

10/12/2023

Case Against

Valleys To Coast Housing

Subject

Housing

Case Reference Number

202304650

Outcome

Early resolution

Report Date

10/30/2023

Case Against

A Care Home

Subject

Care homes

Case Reference Number

202106081

Outcome

Upheld in whole or in part

Report Date

09/15/2023

Case Against

Newport City Council

Subject

Housing

Case Reference Number

202302069

Outcome

Early resolution

Report Date

09/01/2023

Case Against

Cardiff Council

Subject

Housing

Case Reference Number

202301907

Outcome

Early resolution

Report Date

09/20/2023

Case Against

Newport City Council

Subject

Other Benefits

Case Reference Number

202300604

Outcome

Early resolution

Report Date

09/07/2023

Case Against

Newport City Council

Subject

Other

Case Reference Number

202303182

Outcome

Early resolution

Report Date

09/21/2023

Case Against

Cardiff Council

Subject

Housing

Case Reference Number

202304104

Outcome

Early resolution

Report Date

09/06/2023

Case Against

Flintshire County Council

Subject

Education

Case Reference Number

202303860

Outcome

Early resolution

Report Date

09/25/2023

Case Against

Wrexham County Borough Council

Subject

Other

Case Reference Number

202304521

Outcome

Early resolution

Report Date

08/10/2023

Case Against

Powys Teaching Health Board

Subject

Health

Case Reference Number

202107758

Outcome

Upheld in whole or in part

Report Date

08/14/2023

Case Against

Pembrokeshire County Council

Subject

Housing

Case Reference Number

202302920

Outcome

Early resolution

Report Date

08/01/2023

Case Against

Carmarthenshire County Council

Subject

Other

Case Reference Number

202302865

Outcome

Early resolution

Report Date

08/07/2023

Case Against

Hafod Housing Association

Subject

Housing

Case Reference Number

202303221

Outcome

Early resolution

Report Date

06/06/2023

Case Against

A Care Home

Subject

Care Homes

Case Reference Number

202104529

Outcome

Upheld in whole or in part

Report Date

06/14/2023

Case Against

Cardiff Council

Subject

Housing

Case Reference Number

202301170

Outcome

Early resolution

Report Date

06/08/2023

Case Against

Cyngor Gwynedd

Subject

Council Tax

Case Reference Number

202301025

Outcome

Early resolution

Report Date

06/07/2023

Case Against

Cyngor Gwynedd

Subject

Council Tax

Case Reference Number

202301005

Outcome

Early resolution

Report Date

06/30/2023

Case Against

Cardiff Council

Subject

Housing

Case Reference Number

202301393

Outcome

Early resolution

Report Date

06/27/2023

Case Against

Pembrokeshire County Council

Subject

Housing

Case Reference Number

202301992

Outcome

Early resolution