Public Service Complaints

Report Date

18/12/2024

Case Against

Swansea Council

Subject

Other

Case Reference Number

202406755

Outcome

Early resolution

Report Date

19/12/2024

Case Against

Ceredigion County Council

Subject

Other

Case Reference Number

202406721

Outcome

Early resolution
View Report

Report Date

16/12/2024

Case Against

Adra

Subject

Housing

Case Reference Number

202406386

Outcome

Datrys yn gynnar

Report Date

20/12/2024

Case Against

Cardiff Council

Subject

Other

Case Reference Number

202405618

Outcome

Early resolution

Report Date

18/12/2024

Case Against

Cyngor Gwynedd

Subject

Council Tax

Case Reference Number

202405215

Outcome

Early resolution

Report Date

11/12/2024

Case Against

Cardiff Council

Subject

Damp and mould

Case Reference Number

202405044

Outcome

Early resolution

Report Date

10/12/2024

Case Against

Neath Port Talbot Council

Subject

Other

Case Reference Number

202404958

Outcome

Early resolution

Report Date

03/12/2024

Case Against

Cardiff Council

Subject

Damp and mould

Case Reference Number

202404567

Outcome

Early resolution
View Report

Report Date

05/12/2024

Case Against

Well Pharmacy

Subject

Othe

Case Reference Number

202403568

Outcome

Early resolution

Report Date

04/11/2024

Case Against

Carmarthenshire County Council

Subject

Other

Case Reference Number

202405053

Outcome

Early resolution
View Report

Report Date

06/11/2024

Case Against

Pobl

Subject

Damp and mould

Case Reference Number

202404088

Outcome

Early resolution

Report Date

22/10/2024

Case Against

Neath Port Talbot Council

Subject

Other

Case Reference Number

202405096

Outcome

Early resolution

Report Date

08/10/2024

Case Against

Cardiff Council

Subject

Pest Control

Case Reference Number

202403834

Outcome

Early resolution

Report Date

23/10/2024

Case Against

Powys Teaching Health Board

Subject

Health

Case Reference Number

202403330

Outcome

Early resolution

Report Date

24/10/2024

Case Against

Cardiff Council

Subject

Damp and mould

Case Reference Number

202309904

Outcome

Upheld in whole or in part

Report Date

19/09/2024

Case Against

Flintshire County Council

Subject

Other

Case Reference Number

202404083

Outcome

Early resolution

Report Date

27/09/2024

Case Against

Conwy County Borough Council

Subject

Housing

Case Reference Number

202403856

Outcome

Early resolution

Report Date

04/09/2024

Case Against

Carmarthenshire County Council

Subject

Other

Case Reference Number

202403356

Outcome

Early resolution

Report Date

19/09/2024

Case Against

Carmarthenshire County Council

Subject

Other

Case Reference Number

202402704

Outcome

Early resolution

Report Date

12/09/2024

Case Against

Ceredigion County Council

Subject

Other

Case Reference Number

202401405

Outcome

Early resolution

Report Date

16/08/2024

Case Against

Pembrokeshire County Council

Subject

Housing

Case Reference Number

202403132

Outcome

Early resolution

Report Date

13/08/2024

Case Against

Cardiff Council

Subject

Various Other

Case Reference Number

202403070

Outcome

Early resolution

Report Date

08/08/2024

Case Against

Trivallis

Subject

Damp and mould

Case Reference Number

202402323

Outcome

Early resolution

Report Date

21/08/2024

Case Against

Cardiff Council

Subject

Facilities - Outdoor

Case Reference Number

202402176

Outcome

Early resolution

Report Date

20/08/2024

Case Against

Swansea Council

Subject

Other

Case Reference Number

202401889

Outcome

Early resolution

Report Date

08/08/2024

Case Against

Carmarthenshire County Council

Subject

Other

Case Reference Number

202401831

Outcome

Early resolution

Report Date

12/08/2024

Case Against

Cardiff Council

Subject

Damp and mould

Case Reference Number

202401306

Outcome

Early resolution

Report Date

13/08/2024

Case Against

Neath Port Talbot Council

Subject

Other

Case Reference Number

202305812

Outcome

Not Upheld
View Report

Report Date

02/08/2024

Case Against

Estyn

Subject

Education

Case Reference Number

202207770

Outcome

Upheld in whole or in part

Report Date

15/07/2024

Case Against

Denbighshire County Council

Subject

Other

Case Reference Number

202401896

Outcome

Early resolution

Report Date

08/07/2024

Case Against

Vale of Glamorgan Council

Subject

Housing

Case Reference Number

202401558

Outcome

Early resolution

Report Date

30/07/2024

Case Against

Denbighshire County Council

Subject

Housing

Case Reference Number

202400492

Outcome

Early resolution

Report Date

26/07/2024

Case Against

Vale of Glamorgan Council

Subject

Other

Case Reference Number

202400377

Outcome

Early resolution

Report Date

08/07/2024

Case Against

Cardiff Council

Subject

Safeguarding

Case Reference Number

202309903

Outcome

Early resolution

Report Date

25/07/2024

Case Against

Vale of Glamorgan Council

Subject

Education

Case Reference Number

202309808

Outcome

Early resolution

Report Date

21/11/2023

Case Against

Cardiff Council

Subject

Various Other

Case Reference Number

202306293

Outcome

Early resolution

Report Date

01/12/2023

Case Against

Welsh Government

Subject

Complaints Handling

Case Reference Number

202306274

Outcome

Early resolution

Report Date

30/11/2023

Case Against

Vale of Glamorgan Council

Subject

Housing

Case Reference Number

202306249

Outcome

Early resolution

Report Date

13/11/2023

Case Against

Cardiff Council

Subject

Various Other

Case Reference Number

202305928

Outcome

Early resolution

Report Date

30/11/2023

Case Against

Swansea Council

Subject

Housing

Case Reference Number

202305890

Outcome

Early resolution

Report Date

21/11/2023

Case Against

Monmouthshire County Council

Subject

Other

Case Reference Number

202304749

Outcome

Early resolution

Report Date

01/11/2023

Case Against

Buckley Town Council

Subject

Various Other

Case Reference Number

202304690

Outcome

Early resolution