We have issued the following thematic reports
View and download our latest thematic reports below.
- Go to 'Equality Matters – improving inclusion and accessibility in public services in Wales'
- Go to the Easy Read version of 'Equality matters : A report about making services fair and equal for everyone'
- Go to 'Living in Disrepair - a thematic report about housing disrepair and damp and mould complaints to PSOW'
- Go to the Easy Read version of our Thematic Report 'Living in Disrepair - a thematic report about housing disrepair and damp and mould complaints to PSOW'
- Go to 'Groundhog Day 2: An Opportunity for Cultural Change in Complaint Handling?'
- Go to 'Ending Groundhog Day - Lessons in Poor Complaint Handling'
- Go to 'Out of Hours -Time to Care'
- Go to 'Home Safe and Sound: Effective Hospital Discharge'
- Go to 'Justice Mislaid - Lost Records and Lost Opportunities'
- Go to 'Justice Mislaid - Lost Records (Easy Read)'
- Go to 'At Your Service: A Good Practice Guide'