We conduct ‘own initiative’ investigations where evidence suggests that there may be systemic service failure or maladministration.  Wider own initiative investigations are stand-alone investigations that do not relate to a complaint made by an individual.  We publish the findings and recommendations of our wider own initiative investigations and the reports can be read here.

We also monitor the implementation of the recommendations made following a wider own initiative investigation. Read our first follow-up report, Homelessness Reviewed: Revisited, below: