12/10/2022
Health
Early resolution
202202782
Early resolution
Betsi Cadwaladr University Health Board
17/10/2022
Clinical treatment in hospital
Early resolution
202202596
Early resolution
Hywel Dda University Health Board
10/10/2022
Clinical treatment in hospital
Early resolution
202202271
Early resolution
Cwm Taf Morgannwg University Health Board
20/10/2022
Health
Early resolution
202202210
Early resolution
Aneurin Bevan University Health Board
04/10/2022
Services for older people
Early resolution
202201388
Early resolution
Ceredigion County Council
06/10/2022
Clinical treatment outside hospital; Other
Early resolution
202201301
Early resolution
Aneurin Bevan University Health Board
05/10/2022
Clinical treatment outside hospital; GP
Early resolution
202201054
Early resolution
A GP Practice in the area of Cwm Taf Morgannwg University Health Board
31/10/2022
Health
Voluntary settlement
202201032
Voluntary settlement
Betsi Cadwaladr University Health Board
31/10/2022
Clinical treatment outside hospital; Dentist
Voluntary settlement
202108208
Voluntary settlement
A Dental Practice in the area of Betsi Cadwaladr University Health Board
11/10/2022
Health
Not Upheld
202104890
Non-public inter
Cardiff and Vale University Health Board
25/10/2022
Clinical treatment in hospital
Upheld in whole or in part
202103586
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
03/10/2022
Adult Mental Health
Not Upheld
202103363
Non-public interest report issued: complaint not upheld
Welsh Health Specialised Services Committee
25/10/2022
Clinical treatment outside hospital
Upheld in whole or in part
202102349
Non-public interest report issued: complaint upheld
A GP Surgery in the area of Cwm Taf Morgannwg University Health Board
04/10/2022
Clinical treatment in hospital
Upheld in whole or in part
202101009
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
12/10/2022
Clinical treatment in hospital
Upheld in whole or in part
202100614
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
05/10/2022
Clinical treatment in hospital
Upheld in whole or in part
202006339
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
04/10/2022
Clinical treatment outside hospital; GP
Upheld in whole or in part
202005709
Non-public interest report issued: complaint upheld
Cardiff and Vale University Health Board
14/10/2022
Clinical treatment in hospital
Early resolution
202203946
Early resolution
Cardiff and Vale University Health Board
19/10/2022
Health
Early resolution
202203939
Early resolution
Aneurin Bevan University Health Board
11/10/2022
Childrens Social Services
Early resolution
202203815
Early resolution
Cardiff Council
17/10/2022
Planning and Building Control
Early resolution
202203738
Early resolution
Cardiff Council
14/10/2022
Health
Early resolution
202203639
Early resolution
Betsi Cadwaladr University Health Board
06/10/2022
Continuing care
Early resolution
202203557
Early resolution
Powys Teaching Health Board
14/10/2022
Health
Early resolution
202203502
Early resolution
A Medical Centre in the area of Swansea Bay University Health Board
04/10/2022
Health
Early resolution
202203493
Early resolution
Hywel Dda University Health Board
12/10/2022
Health
Early resolution
202203492
Early resolution
Betsi Cadwaladr University Health Board
14/10/2022
Clinical treatment in hospital
Early resolution
202203482
Early resolution
Betsi Cadwaladr University Health Board
24/10/2022
Ambulance Services
Early resolution
202203456
Early resolution
Welsh Ambulance Services NHS Trust
25/10/2022
Other
Early resolution
202203430
Early resolution
Cardiff Council
26/10/2022
Nosocomial Covid
Early resolution
202203313
Early resolution
Betsi Cadwaladr University Health Board
19/10/2022
Health
Early resolution
202203307
Early resolution
Betsi Cadwaladr University Health Board
12/10/2022
Environment and Environmental Health
Early resolution
202203232
Early resolution
Conwy County Borough Council
13/10/2022
Clinical treatment outside hospital; GP
Early resolution
202203217
Early resolution
A GP Practice in the area of Aneurin Bevan University Health Board
20/10/2022
Housing
Early resolution
202203174
Early resolution
Newport City Council
13/10/2022
Health
S.28
202204150
S.28
Hywel Dda University Health Board
25/10/2022
Applications. allocations. transfer and exchanges
Early resolution
202204470
Early resolution
Cardiff Council
27/10/2022
Clinical treatment outside hospital; GP
Early resolution
202204405
Early resolution
A GP Surgery in the area of Hywel Dda University Health Board
31/10/2022
Childrens Social Services
Early resolution
202204397
Early resolution
Neath Port Talbot Council
25/10/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202204364
Early resolution
Hafod Housing Association
19/10/2022
Environment and Environmental Health
Early resolution
202204333
Early resolution
Neath Port Talbot Council
27/10/2022
Flooding/Flood Damage
Early resolution
202204317
Early resolution
Newport City Homes
25/10/2022
Clinical treatment in hospital
Early resolution
202204219
Early resolution
Betsi Cadwaladr University Health Board
17/10/2022
Health
Early resolution
202204142
Early resolution
Cardiff and Vale University Health Board
05/10/2022
Council Tax
Early resolution
202204059
Early resolution
Swansea Council
14/10/2022
Roads and Transport
Early resolution
202204056
Early resolution
Wrexham County Borough Council
13/10/2022
Finance and Taxation
Early resolution
202204044
Early resolution
Isle of Anglesey County Council
10/10/2022
Roads and Transport
Early resolution
202204034
Early resolution
Cardiff Council
20/10/2022
Environment and Environmental Health
Early resolution
202204031
Early resolution
Cardiff Council
27/10/2022
Duty to uphold the law
CODE
202100012
CODE - Referred to Standards Committee
Llandovery Town Council
23/09/2022
Other
Early resolution
202201042
Early resolution
Cardiff Council
20/09/2022
Clinical treatment in hospital
Voluntary settlement
202106222
Voluntary settlement
Betsi Cadwaladr University Health Board
30/09/2022
Ambulance Services
Voluntary settlement
202103938
Voluntary settlement
Welsh Ambulance Services NHS Trust
23/09/2022
Services for vulnerable adults (eg with learning difficulties. or with mental health issues)
Upheld in whole or in part
202103295
Non-public interest report issued: complaint upheld
Cardiff Council
21/09/2022
Clinical treatment in hospital
Public Interest Report
202102604
Public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
27/09/2022
Clinical treatment in hospital
Upheld in whole or in part
202101855
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
23/09/2022
Ambulance Services
Not Upheld
202101760
Non-public interest report issued: complaint not upheld
Welsh Ambulance Services NHS Trust
07/09/2022
Clinical treatment in hospital
Voluntary settlement
202101078
Voluntary settlement
Aneurin Bevan University Health Board
21/09/2022
Clinical treatment in hospital
Upheld in whole or in part
202004147
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
13/09/2022
Clinical treatment in hospital
Upheld in whole or in part
202003189
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
20/09/2022
Non-medical services
Early resolution
202203129
Early resolution
Velindre University NHS Trust
05/09/2022
Neighbour disputes and anti-social behaviour
Early resolution
202203096
Early resolution
Hafod Housing Association
23/09/2022
Adult Mental Health
Early resolution
202203027
Early resolution
Swansea Bay University Health Board
14/09/2022
Other miscellaneous
Early resolution
202202994
Early resolution
Welsh Government - Northgate
12/09/2022
Health
Early resolution
202202975
Early resolution
Betsi Cadwaladr University Health Board
12/09/2022
Health
Early resolution
202202962
Early resolution
Hywel Dda University Health Board
13/09/2022
Clinical treatment in hospital
Early resolution
202202911
Early resolution
Cwm Taf Morgannwg University Health Board
29/09/2022
Adult Mental Health
Early resolution
202202883
Early resolution
Betsi Cadwaladr University Health Board
16/09/2022
Health
Early resolution
202202874
Early resolution
Cwm Taf Morgannwg University Health Board
27/09/2022
Planning and Building Control
Early resolution
202202558
Early resolution
Bridgend County Borough Council
30/09/2022
Clinical treatment in hospital
Early resolution
202202451
Early resolution
Cardiff and Vale University Health Board
21/09/2022
Housing
Early resolution
202202245
Early resolution
Cardiff Council
22/09/2022
Services for older people
Early resolution
202201974
Early resolution
Caerphilly County Borough Council
28/09/2022
Other
Early resolution
202201684
Early resolution
Betsi Cadwaladr University Health Board
28/09/2022
Health
Early resolution
202201551
Early resolution
Cardiff and Vale University Health Board
30/09/2022
Health
Early resolution
202204144
Early resolution
Betsi Cadwaladr University Health Board
28/09/2022
Health
Early resolution
202203838
Early resolution
A Pharmacy in the area of Betsi Cadwaladr University Health Board
27/09/2022
Health
Early resolution
202203692
Early resolution
A Medical Centre in the area of Cardiff & Vale University Health Board
30/09/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202203649
Early resolution
Bron Afon Community Housing Ltd
26/09/2022
Housing
Early resolution
202203647
Early resolution
Cardiff Council - Rent Smart Wales
26/09/2022
Roads and Transport
Early resolution
202203491
Early resolution
Neath Port Talbot Council
28/09/2022
Childrens Social Services
Early resolution
202203480
Early resolution
Cardiff Council
29/09/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202203327
Early resolution
Cadwyn Housing Association Ltd
26/09/2022
Other
Early resolution
202203184
Early resolution
Betsi Cadwaladr University Health Board
14/09/2022
Clinical treatment outside hospital; Dentist
Early resolution
202203142
Early resolution
A Dental Practice in the area of Aneurin Bevan University Health Board
11/08/2022
Complaints Handling
Early Resolution
202202147
Early Resolution
Vale of Glamorgan Council
28/06/2022
Disclosure & register of interest
CODE
202005972
CODE - No Action Necessary
Tiers Cross Community Council
01/07/2022
Promotion of equality & respect
CODE
202005979
CODE - No evidence of breach
Llanvaches Community Council
01/07/2022
Accountability & openness
CODE
202100842
CODE - No Action Necessary
Llanigon Community Council
04/07/2022
Sully and Lavernock Community Council
CODE
202104219
CODE - No Action Necessary
Promotion of equality & respect
12/07/2022
Duty to uphold the law
CODE
202200667
CODE - Discontinued
Merthyr Tydfil County Borough Council
19/07/2022
Integrity
CODE
202102372
CODE - No Action Necessary
Bridgend Town Council
03/08/2022
Promotion of equality & respect
CODE
202106365
Code - No Action Necessary
Ceredigion County Council
10/08/2022
Clinical treatment in hospital
Early resolution
202201372
Early resolution
Betsi Cadwaladr University Health Board
16/08/2022
Clinical treatment in hospital
Early resolution
202201483
Early resolution
Cwm Taf Morgannwg University Health Board
10/08/2022
Clinical treatment outside hospital; GP
Early resolution
202201561
Early resolution
A Medical Practice in the area of Cwm Taf Morgannwg University Health Board
11/08/2022
Clinical treatment in hospital
Early resolution
202201676
Early resolution
Swansea Bay University Health Board
17/08/2022
Health
Early resolution
202201750
Early resolution
Hywel Dda University Health Board
10/08/2022
Education
Early resolution
202201785
Early resolution
Admissions Appeal Panel - Bassaleg School
30/08/2022
Other
Early resolution
202201807
Early resolution
Gwynedd Council
26/08/2022
Health
Early resolution
202201986
Early resolution
Betsi Cadwaladr University Health Board
30/08/2022
Clinical treatment in hospital
Early resolution
202202016
Early resolution
Betsi Cadwaladr University Health Board
31/08/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202202088
Early resolution
Pembrokeshire County Council
12/08/2022
Various Other
Early resolution
202202151
Early resolution
A Nursing Home in the area of Swansea Bay University Health Board
16/08/2022
Childrens Social Services
Early resolution
202202192
Early resolution
Swansea Council
17/08/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202202297
Early resolution
Newport City Council
04/08/2022
Clinical treatment outside hospital; Dentist
Early resolution
202202324
Early resolution
Powys Teaching Health Board
31/08/2022
Continuing care
Early resolution
202202356
Early resolution
Hywel Dda University Health Board
05/08/2022
Finance and Taxation
Early resolution
202202387
Early resolution
Gwynedd Council
11/08/2022
Health
Early resolution
202202406
Early resolution
Swansea Bay University Health Board
26/08/2022
Adult Mental Health
Early resolution
202202446
Early resolution
Betsi Cadwaladr University Health Board
17/08/2022
Clinical treatment outside hospital; GP
Early resolution
202202532
Early resolution
Betsi Cadwaladr University Health Board
05/08/2022
Childrens Social Services
Early resolution
202202556
Early resolution
Vale of Glamorgan Council
12/08/2022
Housing
Early resolution
202202595
Early resolution
Bron Afon Community Housing Ltd
15/08/2022
Clinical treatment outside hospital; GP
Early resolution
202202701
Early resolution
A Medical Practice in the area of Cardiff & Vale University Health Board
15/08/2022
Clinical treatment outside hospital; GP
Early resolution
202202701
Early resolution
A Medical Practice in the area of Cardiff & Vale University Health Board
22/08/2022
Health
Early resolution
202202725
Early resolution
Betsi Cadwaladr University Health Board
22/08/2022
Health
Early resolution
202202783
Early resolution
Betsi Cadwaladr University Health Board
15/08/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202202820
Early resolution
Powys County Council
16/08/2022
Health
Early resolution
202202834
Early resolution
Hywel Dda University Health Board
26/08/2022
Other
Early resolution
202202881
Early resolution
Rhondda Cynon Taf County Borough Council
22/08/2022
Health
Early resolution
202202909
Early resolution
Hywel Dda University Health Board
25/08/2022
Community Facilities. Recreation and Leisure
Early resolution
202203049
Early resolution
Cardiff Council
16/08/2022
Health
Early resolution
202203084
Early resolution
Aneurin Bevan University Health Board
19/08/2022
Health
Early resolution
202201326
Early resolution
Aneurin Bevan University Health Board
15/08/2022
Planning and Building Control
Early resolution
202201302
Early resolution
Ceredigion County Council
22/08/2022
Housing
Early resolution
202201280
Early resolution
Cardiff Council
18/08/2022
Clinical treatment in hospital
Early resolution
202200924
Early resolution
Swansea Bay University Health Board
31/08/2022
Clinical treatment outside hospital; GP
Early resolution
202200229
Early resolution
A Medical Practice in the area of Swansea Bay University Health Board
03/08/2022
Clinical treatment in hospital
Voluntary settlement
202107577
Voluntary settlement
Betsi Cadwaladr University Health Board
25/08/2022
Clinical treatment outside hospital; GP
Upheld in whole or in part
202103875
Non-public interest report issued: complaint upheld
A Medical Practice in the area of Cwm Taf Morgannwg University Health Board
30/08/2022
Clinical treatment outside hospital; GP
Upheld in whole or in part
202103441
Non-public interest report issued: complaint upheld
A Medical Practice in the area of Cwm Taf Morgannwg University Health Board
10/08/2022
Clinical treatment in hospital
Upheld in whole or in part
202103020
Non-public interest report issued: complaint upheld
Swansea Bay University Health Board
11/08/2022
Clinical treatment outside hospital
Upheld in whole or in part
202102655
Non-public interest report issued: complaint upheld
A Dental Practice in the area of Betsi Cadwaladr University Health Board
10/08/2022
Tenancy rights and conditions/abandonment and evictions
Upheld in whole or in part
202101536
Non-public interest report issued: complaint upheld
Conwy County Borough Council
23/08/2022
Clinical treatment outside hospital
Upheld in whole or in part
202101416
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
17/08/2022
Special Educational Needs (SEN)
Upheld in whole or in part
202100464
Non-public interest report issued: complaint upheld
Cardiff Council
15/08/2022
Clinical treatment in hospital
Upheld in whole or in part
202100069
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
01/08/2022
Child and Adolecent Mental Health
Upheld in whole or in part
202006042
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
01/07/2022
Health
Upheld in whole or in part
202102580
Non-public interest report issued: complaint upheld
A Medical Practice in the area of Cwm Taf Morgannwg University Health Board
27/07/2022
Clinical treatment in hospital
Upheld in whole or in part
202102573
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
25/07/2022
Adult Mental Health
Not Upheld
202102463
Non-public interest report issued: complaint not upheld
Aneurin Bevan University Health Board
07/07/2022
Clinical treatment in hospital
Upheld in whole or in part
202101577
Non-public interest report issued: complaint upheld
Cardiff and Vale University Health Board
11/07/2022
Clinical treatment in hospital
Voluntary settlement
202100592
Voluntary settlement
Swansea Bay University Health Board
08/07/2022
Services for vulnerable adults (eg with learning difficulties. or with mental health issues)
Public Interest Report
202100024
Public interest report issued: complaint upheld
Wrexham County Borough Council
05/07/2022
Clinical treatment in hospital
Public Interest Report
202006310
Public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
01/07/2022
Clinical treatment in hospital
Upheld in whole or in part
202005974
Non-public interest report issued: complaint upheld
Swansea Bay University Health Board
06/07/2022
Clinical treatment outside hospital
Upheld in whole or in part
202005677
Non-public interest report issued: complaint upheld
A Medical Practice in the area of Hywel Dda University Health Board
06/07/2022
Clinical treatment in hospital
Upheld in whole or in part
202005676
Non-public interest report issued: complaint upheld
Swansea Bay University Health Board
05/07/2022
Clinical treatment in hospital
Upheld in whole or in part
202004334
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
06/07/2022
Clinical treatment in hospital
Upheld in whole or in part
202003517
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
05/07/2022
Health
Early resolution
202201409
Early resolution
Hywel Dda University Health Board
06/07/2022
Health
Early resolution
202201322
Early resolution
Aneurin Bevan University Health Board
27/07/2022
Health
Early resolution
202201269
Early resolution
Swansea Bay University Health Board
05/07/2022
Clinical treatment outside hospital; Dentist
Early resolution
202201244
Early resolution
A Dental Practice in the area of Hywel Dda University Health Board
06/07/2022
Services for older people
Early resolution
202201189
Early resolution
Torfaen County Borough Council
08/07/2022
Medication> Prescription dispensing
Early resolution
202201099
Early resolution
Cardiff and Vale University Health Board
29/07/2022
Planning and Building Control
Early resolution
202201085
Early resolution
Ceredigion County Council
12/07/2022
Refuse collection. recycling and waste disposal
Early resolution
202201010
Early resolution
Pembrokeshire County Council
05/07/2022
Health
Early resolution
202200979
Early resolution
Betsi Cadwaladr University Health Board
22/07/2022
Clinical treatment in hospital
Early resolution
202200953
Early resolution
Betsi Cadwaladr University Health Board
06/07/2022
Clinical treatment outside hospital; GP
Early resolution
202200632
Early resolution
A Medical Practice in the area of Aneurin Bevan University Health Board
01/07/2022
Services for vulnerable adults (eg with learning difficulties. or with mental health issues)
Early resolution
202108690
Early resolution
Hywel Dda University Health Board
01/07/2022
Clinical treatment in hospital
Voluntary settlement
202108582
Voluntary settlement
Powys Teaching Health Board
26/07/2022
Child and Adolecent Mental Health
Early resolution
202108330
Early resolution
Cwm Taf Morgannwg University Health Board
21/07/2022
Services for vulnerable adults (eg with learning difficulties. or with mental health issues)
Voluntary settlement
202107463
Voluntary settlement
Ceredigion County Council
11/07/2022
Ambulance Services
Upheld in whole or in part
202105080
Non-public interest report issued: complaint upheld
Welsh Ambulance Services NHS Trust
05/07/2022
Clinical treatment in hospital
Upheld in whole or in part
202102797
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
25/07/2022
Clinical treatment outside hospital; GP
Early resolution
202202071
Early resolution
Llandaff North Medical Centre
20/07/2022
Clinical treatment in hospital
Early resolution
202202017
Early resolution
Betsi Cadwaladr University Health Board
29/07/2022
Adult Social Services
Early resolution
202202005
Early resolution
Ceredigion County Council
25/07/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202201952
Early resolution
Cardiff Council
08/07/2022
Housing
Early resolution
202201951
Early resolution
Cardiff Council
08/07/2022
Housing
Early resolution
202201921
Early resolution
Wales & West Housing Association
26/07/2022
Health
Early resolution
202201784
Early resolution
Aneurin Bevan University Health Board
20/07/2022
Clinical treatment outside hospital; GP
Early resolution
202201703
Early resolution
A Medical Centre in the area of Cardiff & Vale University Health Board
25/07/2022
Adult Social Services
Early resolution
202201680
Early resolution
Cardiff and Vale University Health Board
11/07/2022
Health
Early resolution
202201661
Early resolution
Hywel Dda University Health Board
19/07/2022
Adult Social Services
Early resolution
202201653
Early resolution
Vale of Glamorgan Council
06/07/2022
Childrens Social Services
Early resolution
202201605
Early resolution
Cardiff Council
25/07/2022
Adult Mental Health
Early resolution
202201578
Early resolution
Cardiff and Vale University Health Board
19/07/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202201563
Early resolution
Powys County Council
13/07/2022
Clinical treatment outside hospital; Other
Early resolution
202201556
Early resolution
Betsi Cadwaladr University Health Board
20/07/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202201454
Early resolution
Hafod Housing Association
27/07/2022
Various Other
Early resolution
202202565
Early resolution
Bridgend County Borough Council
25/07/2022
Housing
Early resolution
202202455
Early resolution
Hafod Housing Association
29/07/2022
Health
Early resolution
202202410
Early resolution
Hywel Dda University Health Board
22/07/2022
Clinical treatment outside hospital; GP
Early resolution
202202134
Early resolution
A GP Surgery in the area of Betsi Cadwaladr University Health Board
27/07/2022
Clinical treatment in hospital
Early resolution
202202124
Early resolution
Cardiff and Vale University Health Board
07/06/2022
Promotion of equality and respect
CODE
202005528
CODE - Discontinued
Tywyn Town Council
22/06/2022
Health
Upheld in whole or in part
202005705
Non-public interest report issued: complaint upheld
A GP in the area of Aneurin Bevan University Health Board
07/06/2022
Clinical treatment in hospital
Upheld in whole or in part
202005668
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
21/06/2022
Clinical treatment in hospital
Upheld in whole or in part
202005555
Non-public interest report issued: complaint upheld
Swansea Bay University Health Board
21/06/2022
Clinical treatment in hospital
Not Upheld
202005554
Non-public interest report issued: complaint not upheld
Cwm Taf Morgannwg University Health Board
21/06/2022
Clinical treatment in hospital
Voluntary settlement
202005550
Voluntary settlement
Velindre University NHS Trust
07/06/2022
Clinical treatment in hospital
Upheld in whole or in part
202005178
Non-public interest report issued: complaint upheld
Cardiff and Vale University Health Board
28/06/2022
Clinical treatment in hospital
Upheld in whole or in part
202003081
Non-public interest report issued: complaint upheld
Swansea Bay University Health Board
10/06/2022
Clinical treatment in hospital
Upheld in whole or in part
201906508
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
20/06/2022
Housing
Early resolution
202200257
Early resolution
Merthyr Valleys Homes
07/06/2022
Health
Early resolution
202200211
Early resolution
Hywel Dda University Health Board
10/06/2022
Admissions/discharge and transfer procedures
Early resolution
202200198
Early resolution
Cardiff and Vale University Health Board
10/06/2022
Complaints Handling
Early resolution
202200124
Early resolution
Hywel Dda University Health Board
20/06/2022
Care Homes
Early resolution
202108535
Early resolution
Conwy County Borough Council
09/06/2022
Health
Early resolution
202108453
Early resolution
Swansea Bay University Health Board
23/06/2022
Other miscellaneous
Early resolution
202108139
Early resolution
Caerphilly County Borough Council
23/06/2022
Clinical treatment in hospital
Early resolution
202107999
Early resolution
Cardiff and Vale University Health Board
30/06/2022
Other
Early resolution
202107777
Early resolution
Gwynedd Council
10/06/2022
Unauthorised development - calls for enforcement action etc
Voluntary settlement
202106610
Voluntary settlement
Flintshire County Council
24/06/2022
Health
Not Upheld
202102347
Non-public interest report issued: complaint not upheld
Aneurin Bevan University Health Board
07/06/2022
Clinical treatment in hospital
Not Upheld
202102167
Non-public interest report issued: complaint not upheld
Aneurin Bevan University Health Board
22/06/2022
Health
Upheld in whole or in part
202101792
Non-public interest report issued: complaint upheld
Velindre University NHS Trust
22/06/2022
Health
Upheld in whole or in part
202101791
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
13/06/2022
Clinical treatment in hospital
Voluntary settlement
202101751
Voluntary settlement
Aneurin Bevan University Health Board
14/06/2022
Appointments/admissions/discharge and transfer procedures
Not Upheld
202100994
Non-public interest report issued: complaint not upheld
Cwm Taf Morgannwg University Health Board
10/06/2022
Clinical treatment outside hospital; Other
Upheld in whole or in part
202100211
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
24/06/2022
Ambulance Services
Not Upheld
202006169
Non-public interest report issued: complaint not upheld
Welsh Ambulance Services NHS Trust
29/06/2022
Planning and Building Control
Early resolution
202201977
Early resolution
Bridgend County Borough Council
23/06/2022
Clinical treatment in hospital
Early resolution
202201687
Early resolution
Swansea Bay University Health Board
30/06/2022
Planning and Building Control
Early resolution
202201596
Early resolution
Ceredigion County Council
14/06/2022
Other Benefits
Early resolution
202201497
Early resolution
Caerphilly County Borough Council
16/06/2022
Health
Early resolution
202201466
Early resolution
Hywel Dda University Health Board
23/06/2022
Health
Early resolution
202201456
Early resolution
A GP Surgery in the area of Betsi Cadwaladr University Health Board
23/06/2022
Education
Early resolution
202201344
Early resolution
Powys County Council
10/06/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202201275
Early resolution
Hafod Housing Association
30/06/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202201079
Early resolution
Adra
14/06/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202201035
Early resolution
Carmarthenshire County Council
23/06/2022
Clinical treatment in hospital
Early resolution
202201027
Early resolution
Aneurin Bevan University Health Board
14/06/2022
Health
Early resolution
202200951
Early resolution
Hywel Dda University Health Board
01/06/2022
Other
Early resolution
202200881
Early resolution
Vale of Glamorgan Council
21/06/2022
Clinical treatment in hospital
Early resolution
202200863
Early resolution
Betsi Cadwaladr University Health Board
09/06/2022
Housing
Early resolution
202200816
Early resolution
Cartrefi Conwy
21/06/2022
Adult Social Services
Early resolution
202200812
Early resolution
Ceredigion County Council
17/06/2022
Continuing care
Early resolution
202200668
Early resolution
Hywel Dda University Health Board
10/06/2022
Clinical treatment in hospital
Early resolution
202200657
Early resolution
Aneurin Bevan University Health Board
17/12/2021
CODE Promotion of equality and respect
CODE
201906873
Referred to Standards Committee
Tywyn Town Council
08/06/2022
Duty to uphold the law
CODE
202101430
CODE - No action necessary
Langstone Community Council
11/05/2022
CODE : Promotion of equality and respect
CODE
202100773
CODE - No evidence of breach
Montgomery Town Council
01/04/2022
CODE : Disclosure and registration of interests
CODE
202100010
CODE - No action necessary
Grovesend and Waungron Community Council
30/03/2022
CODE - Integrity
CODE
202101091
CODE - No evidence of breach
Pembrokeshire County Council
23/03/2022
CODE : Promotion of equality and respect
CODE
202004326
CODE
Bishton Community Council
23/03/2022
CODE : Promotion of equality and respect
CODE
202003260
CODE - No action necessary
Bishton Community Council
CODE : Promotion of equality and respect
CODE
202003099
CODE - No action necessary
Bishton Community Council
17/06/2022
CODE - Integrity
CODE
202005940
CODE - Referred to the Adjudication Panel for Wales
Pencoed Town Council
14/03/2022
CODE : Promotion of equality and respect
CODE
202005981
CODE - No evidence of breach
Llanvaches Community Council
12/02/2022
CODE - Integrity
CODE
202104527
CODE - No evidence of a breach
Powys County Council
17/06/2022
CODE - Promotion of equality and respect
CODE
202000660
CODE - Referred to Standards Committee
Pembrokeshire County Council
09/05/2022
CODE : Integrity
CODE
202004473
CODE - No evidence of breach
Gwynedd Council
05/05/2022
CODE : Integrity
CODE
202103868
CODE - Discontinued
Amlwch Town Council
24/06/2022
CODE : Duty to uphold the law
CODE
202004442
CODE - Referred to Standards Committee/APW
Llansantffraed Community Council
19/05/2022
Housing
Voluntary settlement
202106154
Voluntary settlement
Isle of Anglesey County Council
04/05/2022
Clinical treatment in hospital
Early resolution
202105485
Early resolution
Powys Teaching Health Board
12/05/2022
Clinical treatment in hospital
Upheld in whole or in part
202103434
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
26/05/2022
Clinical treatment in hospital
Upheld in whole or in part
202102801
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
23/05/2022
Ambulance Services
Not Upheld
202102616
Non-public interest report issued: complaint not upheld
Welsh Ambulance Services NHS Trust
09/05/2022
Flooding/Flood Damage
Early resolution
202102459
Early resolution
Isle of Anglesey County Council
30/05/2022
Clinical treatment outside hospital
Upheld in whole or in part
202102038
Non-public interest report issued: complaint upheld
A GP Practice in the area of Betsi Cadwaladr University Health Board
13/05/2022
Clinical treatment in hospital
Upheld in whole or in part
202101903
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
18/05/2022
Ambulance Services
Voluntary settlement
202101482
Voluntary settlement
Welsh Ambulance Services NHS Trust
06/05/2022
Clinical treatment in hospital
Not Upheld
202101075
Non-public interest report issued: complaint not upheld
Hywel Dda University Health Board
27/05/2022
Clinical treatment in hospital
Not Upheld
202100564
Non-public interest report issued: complaint not upheld
Swansea Bay University Health Board
13/05/2022
Clinical treatment in hospital
Upheld in whole or in part
202100351
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
30/05/2022
Clinical treatment in hospital
Not Upheld
202006153
Non-public interest report issued: complaint not upheld
Betsi Cadwaladr University Health Board
09/05/2022
Rudeness/inconsiderate behaviour/staff attitude
Early resolution
202200329
Early resolution
Adra
27/05/2022
Clinical treatment in hospital
Early resolution
202200312
Early resolution
Cwm Taf Morgannwg University Health Board
13/05/2022
Clinical treatment in hospital
Early resolution
202200255
Early resolution
Betsi Cadwaladr University Health Board
04/05/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202200253
Early resolution
Newydd Housing Association
27/05/2022
Clinical treatment outside hospital; Dentist
Early resolution
202200241
Early resolution
A Dental Practice in the area of Betsi Cadwaladr University Health Board
26/05/2022
Clinical treatment in hospital
Early resolution
202200162
Early resolution
Cwm Taf Morgannwg University Health Board
26/05/2022
Appointment procedures (including outpatients)
Early resolution
202200121
Early resolution
Betsi Cadwaladr University Health Board
31/05/2022
Housing
Early resolution
202200029
Early resolution
North Wales Housing
20/05/2022
Health
Early resolution
202108721
Early resolution
A GP Practice in the area of Aneurin Bevan University Health Board
25/05/2022
Adult Mental Health
Early resolution
202108712
Early resolution
Hywel Dda University Health Board
09/05/2022
Clinical treatment outside hospital; Dentist
Early resolution
202108706
Early resolution
A Dental Practice in the area of Cwm Taf Morgannwg Health Board
27/05/2022
Clinical treatment outside hospital; Other
Early resolution
202108655
Early resolution
Betsi Cadwaladr University Health Board
06/05/2022
Ambulance Services
Early resolution
202108254
Early resolution
Welsh Ambulance Services NHS Trust
18/05/2022
Clinical treatment in hospital
Early resolution
202108158
Early resolution
Cardiff and Vale University Health Board
09/05/2022
Other
Early resolution
202108019
Early resolution
Ceredigion County Council
11/05/2022
Cemetaries and Crematoria
Early resolution
202107940
Early resolution
Barry Town Council
05/05/2022
Planning and Building Control
Early resolution
202107923
Early resolution
Flintshire County Council
06/05/2022
Housing
Early resolution
202107204
Early resolution
Taff Housing Association
31/05/2022
Adult Social Services
Early resolution
202201149
Early resolution
Wrexham County Borough Council
19/05/2022
Other
Early resolution
202200851
Early resolution
Isle of Anglesey County Council
27/05/2022
Housing
Early resolution
202200699
Early resolution
Swansea Council
25/05/2022
Health
Early resolution
202200594
Early resolution
Aneurin Bevan University Health Board
04/05/2022
Health
Early resolution
202200576
Early resolution
A GP Practice in the area of Swansea Bay University Health Board
11/05/2022
Clinical treatment in hospital
Early resolution
202200554
Early resolution
Betsi Cadwaladr University Health Board
26/05/2022
Health
Early resolution
202200460
Early resolution
Hywel Dda University Health Board
07/04/2022
Housing
Early resolution
202104122
Early resolution
Cardiff Council
29/04/2022
Environment and Environmental Health
Early resolution
202103771
Early resolution
Newport City Council
22/04/2022
Admissions/discharge and transfer procedures
Upheld in whole or in part
202103131
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
26/04/2022
Clinical treatment in hospital
Upheld in whole or in part
202100565
Non-public interest report issued: complaint upheld
Cardiff and Vale University Health Board
26/04/2022
Clinical treatment in hospital
Upheld in whole or in part
202100545
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
20/04/2022
Clinical treatment in hospital
Upheld in whole or in part
202100471
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
14/04/2022
Clinical treatment in hospital
Upheld in whole or in part
202100430
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
07/04/2022
Clinical treatment in hospital
Upheld in whole or in part
202100257
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
14/04/2022
Health
Upheld in whole or in part
202100173
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
21/04/2022
Clinical treatment outside hospital
Upheld in whole or in part
202005348
Non-public interest report issued: complaint upheld
A GP Practice in the area of Swansea Bay University Health Board
13/04/2022
Patient list issues
Upheld in whole or in part
202004109
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
22/04/2022
Services for older people
Early resolution
202108255
Early resolution
Merthyr Tydfil County Borough Council
14/04/2022
Health
Early resolution
202108175
Early resolution
Betsi Cadwaladr University Health Board
25/04/2022
Housing
Early resolution
202108122
Early resolution
Taff Housing Association
21/04/2022
Health
Early resolution
202108105
Early resolution
Swansea Bay University Health Board
07/04/2022
Health
Early resolution
202108047
Early resolution
Betsi Cadwaladr University Health Board
14/04/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202107965
Early resolution
Cartrefi Conwy
19/04/2022
Housing
Early resolution
202107941
Early resolution
Vale of Glamorgan Council
19/04/2022
Planning and Building Control
Early resolution
202107840
Early resolution
Carmarthenshire County Council
22/04/2022
Services for vulnerable adults (eg with learning difficulties. or with mental health issues)
Early resolution
202107727
Early resolution
Newport City Council
19/04/2022
Various Other
Early resolution
202107569
Early resolution
Isle of Anglesey County Council
13/04/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202107545
Early resolution
Swansea Council
05/04/2022
Health
Early resolution
202107541
Early resolution
Betsi Cadwaladr University Health Board
04/04/2022
Other
Early resolution
202107158
Early resolution
Ceredigion County Council
06/04/2022
Clinical treatment in hospital
Early resolution
202107067
Early resolution
Hywel Dda University Health Board
21/04/2022
Independent Health Care providers
Voluntary settlement
202104666
Voluntary settlement
Pobl
21/04/2022
Community Care (Day Care/Care at Own Home)
Voluntary settlement
202104245
Voluntary settlement
Carmarthenshire County Council
22/04/2022
Adult Social Services
Early resolution
202200447
Early resolution
Newport City Council
28/04/2022
Rudeness/inconsiderate behaviour/staff attitude
Early resolution
202200281
Early resolution
Valleys To Coast Housing
14/04/2022
Care Homes
Early resolution
202200102
Early resolution
Cera +
08/04/2022
Clinical treatment outside hospital; GP
Early resolution
202200063
Early resolution
A GP Practice in the area of Cardiff and Vale University Health Board
26/04/2022
Independent Health Providers
Early resolution
202200031
Early resolution
Plas Gwyn Nursing Home
27/04/2022
Planning and Building Control
Early resolution
202108709
Early resolution
Vale of Glamorgan Council
21/04/2022
Community Facilities. Recreation and Leisure
Early resolution
202108580
Early resolution
Cardiff Council
14/04/2022
Rudeness/inconsiderate behaviour/staff attitude
Early resolution
202108579
Early resolution
Powys County Council
27/04/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202108532
Early resolution
Trivallis
25/04/2022
Health
Early resolution
202108480
Early resolution
Swansea Bay University Health Board
19/04/2022
Planning and Building Control
Early resolution
202108379
Early resolution
Ceredigion County Council
28/03/2022
Clinical treatment outside hospital
Upheld in whole or in part
202003441
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
28/03/2022
Clinical treatment outside hospital
Upheld in whole or in part
202002712
Non-public interest report issued: complaint upheld
Swansea Bay University Health Board
24/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202000167
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
31/03/2022
Fostering. Looked after children. and SGOs
Upheld in whole or in part
201907544
Non-public interest report issued: complaint upheld
Powys County Council
17/03/2022
Clinical treatment outside hospital
Not Upheld
202006039
Non-public interest report issued: complaint not upheld
A GP Practice in the area of Aneurin Bevan University Health Board
17/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202005993
Non-public interest report issued: complaint upheld
Velindre University NHS Trust
29/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202005905
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
09/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202005745
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
28/03/2022
Ambulance Services
Voluntary settlement
202005721
Voluntary settlement
Welsh Ambulance Services NHS Trust
28/03/2022
Clinical treatment outside hospital
Voluntary settlement
202005708
Voluntary settlement
Hywel Dda University Health Board
09/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202005624
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
14/03/2022
Agriculture and Fisheries
Upheld in whole or in part
202005585
Non-public interest report issued: complaint upheld
Rural Payments Wales
29/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202005452
Non-public interest report issued: complaint upheld
Cwm Taf Morgannwg University Health Board
02/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202005195
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
25/03/2022
Continuing care
Upheld in whole or in part
202005028
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
31/03/2022
Clinical treatment in hospital
Not Upheld
202004649
Non-public interest report issued: complaint not upheld
Aneurin Bevan University Health Board
04/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202004499
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
23/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202004139
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
04/03/2022
Services for People with a disability inc DFGs
Upheld in whole or in part
202003870
Non-public interest report issued: complaint upheld
Swansea Council
31/03/2022
Other
Early resolution
202103458
Early resolution
Caerphilly County Borough Council
18/03/2022
Finance and Taxation
Early resolution
202103058
Early resolution
Student Loans Company
25/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202101775
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
18/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202101446
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
28/03/2022
Continuing care
Voluntary settlement
202101391
Voluntary settlement
Betsi Cadwaladr University Health Board
23/03/2022
Clinical treatment outside hospital
Not Upheld
202100437
Non-public interest report issued: complaint not upheld
A Dental Practice in the area of Swansea Bay University Health Board
24/03/2022
Clinical treatment outside hospital
Upheld in whole or in part
202100343
Non-public interest report issued: complaint upheld
Powys Teaching Health Board
21/03/2022
Clinical treatment outside hospital
Upheld in whole or in part
202100210
Non-public interest report issued: complaint upheld
A GP Practice in the area of Aneurin Bevan University Health Board
29/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202100189
Non-public interest report issued: complaint upheld
Hywel Dda University Health Board
21/03/2022
Clinical treatment outside hospital
Upheld in whole or in part
202100038
Non-public interest report issued: complaint upheld
Aneurin Bevan University Health Board
03/03/2022
Clinical treatment outside hospital
Not Upheld
202006430
Non-public interest report issued: complaint not upheld
Betsi Cadwaladr University Health Board
23/03/2022
Referral to treatment time
Not Upheld
202006423
Non-public interest report issued: complaint not upheld
Betsi Cadwaladr University Health Board
30/03/2022
Clinical treatment in hospital
Upheld in whole or in part
202006132
Non-public interest report issued: complaint upheld
Betsi Cadwaladr University Health Board
28/03/2022
Clinical treatment outside hospital
Upheld in whole or in part
202006099
Non-public interest report issued: complaint upheld
Swansea Bay University Health Board
21/03/2022
Services for older people
Not Upheld
202006083
Non-public interest report issued: complaint not upheld
Wrexham County Borough Council
26/03/2022
Health
Not Upheld
202006053
Non-public interest report issued: complaint not upheld
Betsi Cadwaladr University Health Board
10/03/2022
Health
Early resolution
202106766
Early resolution
Betsi Cadwaladr University Health Board
04/03/2022
Clinical treatment in hospital
Early resolution
202106700
Early resolution
Cwm Taf Morgannwg University Health Board
16/03/2022
Neighbour disputes and anti-social behaviour
Early resolution
202106670
Early resolution
Gwynedd Council
09/03/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202106659
Early resolution
Carmarthenshire County Council
25/03/2022
Clinical treatment in hospital
Early resolution
202106638
Early resolution
Betsi Cadwaladr University Health Board
16/03/2022
Health
Early resolution
202106438
Early resolution
A GP Practice in the area of Aneurin Bevan University Health Board
16/03/2022
Clinical treatment outside hospital; GP
Early resolution
202106424
Early resolution
A GP Practice in the area of Aneurin Bevan University Health Board
08/03/2022
Flooding/Flood Damage
Early resolution
202106399
Early resolution
Flintshire County Council
14/03/2022
Clinical treatment in hospital
Early resolution
202106387
Early resolution
Aneurin Bevan University Health Board
24/03/2022
Clinical treatment in hospital
Early resolution
202106350
Early resolution
Betsi Cadwaladr University Health Board
07/03/2022
Health
Early resolution
202106088
Early resolution
Swansea Bay University Health Board
09/03/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202105641
Early resolution
Grwp Cynefin
10/03/2022
Other
Voluntary settlement
202105314
Voluntary settlement
Swansea Bay University Health Board
25/03/2022
Other
Upheld in whole or in part
202104393
Non-public interest report issued: complaint upheld
Flintshire County Council
30/03/2022
School Transport
Upheld in whole or in part
202104084
Non-public interest report issued: complaint upheld
Vale of Glamorgan Council
16/03/2022
Continuing care
Early resolution
202107439
Early resolution
Swansea Bay University Health Board
02/03/2022
Safeguarding
Early resolution
202107399
Early resolution
Rhondda Cynon Taf County Borough Council
10/03/2022
Health
Early resolution
202107247
Early resolution
Betsi Cadwaladr University Health Board
16/03/2022
Clinical treatment in hospital
Early resolution
202107207
Early resolution
Aneurin Bevan University Health Board
28/03/2022
Clinical treatment in hospital
Early resolution
202107150
Early resolution
Aneurin Bevan University Health Board
09/03/2022
Care homes
Early resolution
202107140
Early resolution
Carmarthenshire County Council
01/03/2022
Council Tax
Early resolution
202107135
Early resolution
Merthyr Tydfil County Borough Council
30/03/2022
Clinical treatment in hospital
Early resolution
202107102
Early resolution
Betsi Cadwaladr University Health Board
16/03/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202107074
Early resolution
Cardiff Council
23/03/2022
Other
Early resolution
202106987
Early resolution
Caerphilly County Borough Council
16/03/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202106894
Early resolution
Cardiff Community Housing Association
07/03/2022
Road maintenance/road building
Early resolution
202106866
Early resolution
Cardiff Council
25/03/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202106845
Early resolution
Cardiff Council
01/03/2022
Tenancy abandonment and evictions
Early resolution
202106816
Early resolution
Adra
02/03/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202106785
Early resolution
Trivallis
25/03/2022
Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)
Early resolution
202108437
Early resolution
Vale of Glamorgan Council
29/03/2022
Health
Early resolution
202108137
Early resolution
A GP Practice in the area of Aneurin Bevan University Health Board
24/03/2022
Housing
Early resolution
202108089
Early resolution
Cardiff Council
24/03/2022
Clinical treatment outside hospital; GP
Early resolution
202108074
Early resolution
A GP Practice in the area of Betsi Cadwaladr University Health Board