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Clinical treatment in hospital : Aneurin Bevan University Health Board

Report date

23rd Apr 2021


Clinical treatment in hospital


Early resolution

Case ref number


Report type

Early resolution

Relevant body

Aneurin Bevan University Health Board

Mr X complained to the Ombudsman about the care that Aneurin Bevan University Health Board (the Health Board) had provided to his late son. Mr X had complained to the Health Board in May 2020 and received a response in October 2020. However, in making his complaint to the Ombudsman, Mr X presented five specific issues of concern which were not addressed in the Health Board’s original complaint response.

Following discussions with the Ombudsman, the Health Board agreed that within 4 weeks it would provide Mr X with its responses to the five outstanding issues that he had raised with the Ombudsman.