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Clinical treatment in hospital : Aneurin Bevan University Health Board

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Clinical treatment in hospital


Early resolution

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Report type

Early resolution

Relevant body

Aneurin Bevan University Health Board

Mr X complained to the Ombudsman about the care that Aneurin Bevan University Health Board (the Health Board) had provided to his late son. Mr X had complained to the Health Board in May 2020 and received a response in October 2020. However, in making his complaint to the Ombudsman, Mr X presented five specific issues of concern which were not addressed in the Health Board’s original complaint response.

Following discussions with the Ombudsman, the Health Board agreed that within 4 weeks it would provide Mr X with its responses to the five outstanding issues that he had raised with the Ombudsman.