Close
Type in your search and hit enter to see results
Search Site
Select Your Language
Close
Language
Cymraeg
Search
Home
Making a complaint
How to complain
Advocacy and advice bodies
What we do when we get your complaint about a public body in Wales
What we do when we get your complaint about a local authority member’s conduct
Factsheets
Complaints about independent care providers
Microsoft 365 Secure Email
About Us
News
Accessibility
Who we are
Our vision, mission and values
Service Standards
Welsh Language Standards
Own Initiative Investigations
Equality
Equality Plan and Reports
Equality Impact Assessments
Equality questionnaire
Race and Ethnicity at Work Charter
How to request a review of a decision we have taken or complain about us
Bodies in our jurisdiction
Links to other bodies
Freedom of Information
Guide to information
Data Protection
Policies and procedures
Customer satisfaction
Procurement and services contracts
Publications
Our Findings
The Ombudsman’s Casebook
Code of Conduct Casebook
Equality and Human Rights Casebook
Public Interest Reports
Own Initiative Reports
Thematic Reports
Consultations
Guidance/Policies
Information for Elected Members
Factsheets
Annual Reports and Accounts
Strategic Plans
Research and surveys
FairPlay Employer Research
PSOW customer satisfaction research
Open Data
For Service Providers
Complaints Standards Authority
Guidance to public bodies in Wales
Information for independent care providers
Clinical standards
Annual Letters
Collaborative working & best practice seminars
Memoranda of Understanding
Factsheets for service providers
Join us
Contact us
Language
Cymraeg
Search
News
Search Term
Search Term
All
Code of Conduct news
Corporate publications
CSA news
Equality
General News
Human rights
Press Release
PSOW Bill
Public Interest Reports
Uncategorised
Welsh language
The Welsh Ombudsman issues a Special Report after Brecon Beacons National Park Authority fails to comply with the office’s recommendations.
03/02/2023
Death of patient in care of Cardiff and Vale University Health Board after “significant service failure”
20/01/2023
We appoint four new members to our governance roles
16/01/2023
We invite views on proposed investigation into the use of needs assessments and complaints processes by unpaid carers
09/01/2023
Our response to consultation 'The Duty of Candour'
13/12/2022
We publish Welsh Health Board and Trusts complaints data for the first time
06/12/2022
We publish our fourth Equality and Human Rights Casebook
30/11/2022
Some changes to our Code of Conduct complaints process and guidance
11/11/2022
27 Oct
We are seeking to appoint Independent Member(s) to join our Audit & Risk Assurance Committee or Advisory Panel.
27 Oct
Councillor Louise Wride of Llandovery Town Council
Load more
Load More
Newsletter Sign up
Sign up to our newsletter to keep up to date with all the latest news and updates
Email
*
Submit