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Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing) : Swansea Council

Report date

22nd Apr 2021

Subject

Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)

Outcome

Early resolution

Case ref number

202004981

Report type

Early resolution

Relevant

Swansea Council

Dr S complained that he was experiencing damp issues following repairs to the neighbouring Council property and that the Council were slow in responding to the matter and his complaint. The repair works have since been completed.

ER – Council to apologise and explain the reasons for the delay and lack of communication

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