Report Date

04/22/2021

Case Against

Swansea Council

Subject

Repairs and maintenance (inc dampness/improvements and alterations eg central heating. double glazing)

Case Reference Number

202004981

Outcome

Early resolution

Dr S complained that he was experiencing damp issues following repairs to the neighbouring Council property and that the Council were slow in responding to the matter and his complaint. The repair works have since been completed.

ER – Council to apologise and explain the reasons for the delay and lack of communication