Summaries of our casework findings
Our Findings – for summaries after April 2021
The Ombudsman’s Casebook – for summaries until April 2021
Code of Conduct Casebook – for summaries until April 2021
Equality and Human Rights Casebook
Our casework and own-initiative investigation reports
Consultations
Our responses to external consultation
Our guidance
Our factsheets
Our corporate reports and plans
Our research and presentations
Our New Powers – PowerPoint Presentation
Open Data about our complaints