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Our annual letters for 2022/2023

The letters we have published include a summary of statistics relating to the complaints about Local Authorities and Health Boards that we received and dealt with in 2022/23.

Last week, we issued our annual letters to local councils and Health Boards.

The letters concerns the complaints we have received and considered about these organisations during the year.

Through these letters, we want to help local councils and Health Boards improve their complaint handling and the services that they provide.

Do you want to find out more about the complaints we handled about your local service provider in 2022/23? Go here: Annual Letters 2022/2023.