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When we look at complaints, we must remain independent and we cannot act as an advocate for you.

However, it may be that you need help in making your complaint. For this reason, we have gathered details of some organisations that can offer advice and advocacy support.

The list below is a live document – we will be updating it regularly and adding more organisations over time.

Would you like us to amend the information below or add any new details? Contact us on

We can also offer training for organisations on our role and process. If you are interested, contact us on the e-mail above.