The Public Services Ombudsman for Wales has produced the below Factsheets relating to specific subjects of complaint. The Factsheets are intended to assist members of the public in understanding what we can and cannot investigate.
Due to circumstances beyond our control, the Ombudsman Office is currently closed including our telephone lines. Please contact us instead by email using firstname.lastname@example.org and we will deal with your query as soon as the we can after the office re-opens.
The Online complaint form is still available for you to submit complaints.
We apologise for any inconvenience caused.