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6 October 2021
Ombudsman publishes his first-ever own initiative investigation into the homelessness review process in Wales, finding evidence of “systemic maladministration” by local authorities
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21 September 2021
Open Consultation on Proposed Guidance on “Principles of Good Administration” and “Good Records Management”.
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15 September 2021
Thousands of Complaints made to Local Authorities in Wales in 3-month period
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14 September 2021
Bridgend County Borough Council ordered to pay £17,000 in compensation after new Ombudsman report finds “failings” led to “inadequate support” for vulnerable care leaver
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9 September 2021
New Ombudsman report finds that failures by Betsi Cadwaladr University Health Board led to “injustice” for eight cancer patients treated in England
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10 August 2021
New Ombudsman report finds “numerous, significant failings” by Betsi Cadwaladr University Health Board and Denbighshire County Council in the care of a 69-year-old cancer patient who later died
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13 January 2022
Ombudsman Launches ‘Our Findings’ – 2 August 2021
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15 July 2021
Ombudsman Publishes Annual Report and Accounts for 2020/21 ‘Delivering Justice’
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28 May 2021
Elected Members of Flintshire County Council Agree Ombudsman’s Recommendations
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17 May 2021
New Code of Conduct Guidance for members of local authorities in Wales
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