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News

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8 December 2020 Cardiff Council ‘failed to fulfil promise’ to vulnerable person for assessment
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1 December 2020 New Complaints Authority For Wales
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20 November 2020 Ombudsman Proposal for ‘Own Initiative’ Investigation into Homelessness
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30 October 2020 Health Board’s ‘Lack of Respect and Courtesy’ for Patient’s Family
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20 October 2020 Re-introducing our telephone service
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1 October 2020 Vulnerable Woman Loses Eyesight After Unit Delays
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23 September 2020 Sheen Backs Plans for Ombudsman Homelessness Investigation
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18 September 2020 Public Awareness Of Ombudsman Service At Record High
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8 September 2020 PSOW customer satisfaction research
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13 August 2020 Race and Ethnicity at Work Charter
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0300 790 0203 Our phone line is open 10am-12:30pm and 1:30pm-4pm Monday – Friday

Public Services Ombudsman for Wales
1 Ffordd yr Hen Gae, Pencoed
CF35 5LJ

You can contact us in Welsh and we will respond in Welsh.
This will not lead to a delay in responding.
All our documents are available in both Welsh and English.
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