Select Your Language
Nick Bennett, Public Services Ombudsman for Wales
By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life.
“Thank you once again for all you have done to bring my family and I some sense of closure, but, most of all, the truth.”
Ms C Complainant
“It just shows that making a complaint does make a difference.”
Mr N Complainant
"We found our senior investigator to be refreshingly fair, clear and above all totally perceptive of what has happened to us in our journey to seek fair treatment."
Ms F Complainant

Newsletter Sign up

Sign up to our newsletter to keep up to date with all the latest news and updates