Report Date


Case Against

Bridgend County Borough Council


Planning and Building Control

Case Reference Number



Early resolution

Mrs X complained that the Council did not respond to her complaint regarding the installation of a cricket cage next to her home.

The Ombudsman decided that the Council should provide Mrs X with a written response to her complaint by 8 July, and an apology for the delay in responding.

The Ombudsman considered this to be an appropriate resolution to the complaint instead of conducting an investigation.