Report Date

28/11/2024

Case Against

Swansea Bay University Health Board

Subject

Patient list issues

Case Reference Number

202307594

Outcome

Not Upheld

Miss C complained on behalf of her son, B, about the treatment he received for obsessive compulsive disorder (“OCD” – a mental health condition where a person has obsessive thoughts and compulsive behaviours). The investigation considered whether the decision not to prescribe B with medication to treat his OCD in September 2022, was clinically appropriate.
The investigation found that the decision not to prescribe B medication was in line with the relevant guidance and was therefore clinically appropriate. The Ombudsman did not uphold this complaint.