09/05/2022
Other
Early resolution
202108019
Early resolution
Ceredigion County Council
Ms X complained about the Council’s response to the complaints that she had raised with it. The complaints related to Council Tax and Planning matters.
The Ombudsman found that the Council had responded appropriately to the complaints about Council Tax, but that the response on the Planning matters remained outstanding.
The Council therefore agreed to provide a formal written response to Ms X on the outstanding planning matters by 31 May 2022.