Other : Cardiff Council
Report date
07/02/2022
Subject
Other
Outcome
Early resolution
Case ref number
202106624
Report type
Early resolution
Relevant body
Cardiff Council
Mr X complained that the Council failed to respond to his complaint about the general upkeep and maintenance of two parks which he believed posed a significant health and safety risk to the public.
The Ombudsman decided that the Council should provide Mr X with a substantive written response to address his concerns and apologise for the delay in its response.
The Ombudsman considered this to be an appropriate resolution to the complaint instead of conducting an investigation.