Report Date


Case Against

Neath Port Talbot Council


Noise and other nuisance issues

Case Reference Number



Early resolution

Mr M complained that Neath Port Talbot Council failed to implement a breach of a planning and environmental Notice thereby breaching its statutory obligation.

The Ombudsman found that the Council overlooked Mr M’s complaint which was issued via its website.

The Ombudsman agreed with the Council that it would prioritise the
matter and issue an apology and a response within 4 weeks.