Report Date


Case Against

Aneurin Bevan University Health Board



Case Reference Number



Early resolution

Mr X complained that the Health Board refused to commence Life Story Work until he was in a stable placement.

The Ombudsman noted that Life Story Work formed part of a Court Order and advised Mr X that he should report a potential breach of the Order to the Court.

The Ombudsman sought and agreed with the Health Board that it would write to Mr X within one calendar month with a meaningful update on its position and explain why it cannot offer Life Story Work.