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Handling of planning application (failure to notify those affected) : Flintshire County Council

Report date

30/11/2021

Subject

Handling of planning application (failure to notify those affected)

Outcome

Early resolution

Case ref number

202104828

Report type

Early resolution

Relevant body

Flintshire County Council

Ms X complained about the contractor’s use of a single track lane undergoing works/development on behalf of the Council.

While considering this complaint the Ombudsman noted that Ms X raised a formal complaint with the Council on 10 August 2021 but had not received a Step 1 response. The Council has therefore agreed to escalate the complaint to Step 2 and issue a full Step 2 complaint response no later than 23 December.

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