Report Date


Case Against

Bridgend County Borough Council


Fostering. Looked after children. and SGOs

Case Reference Number



Early resolution

Ms B complained about the lack of support she received from Bridgend County Borough Council when she was a foster carer.

The Ombudsman found that the Council had not provided a full breakdown of the costs that Ms B received as a foster carer, as recommended by the stage 2 Independent Investigator. She decided to settle the complaint without an investigation.

She sought and gained the Council’s agreement that within 20 working days it would send Mrs B a breakdown of the payments she received for each child she fostered. If the Council identified a shortfall in the funds paid to Ms B, it agreed that it would consider reimbursement.