Education : Powys County Council
Report date
23/06/2022
Subject
Education
Outcome
Early resolution
Case ref number
202201344
Report type
Early resolution
Relevant body
Powys County Council
Mrs X complained that despite putting a complaint forward to the Council, she had not yet received a response to her concerns.
The Ombudsman was concerned that Mrs X had not yet received a response from the Council and contacted the Council. As an alternative to an investigation, the Council agreed to provide Mrs X with a formal response by 18 July 2022. The Ombudsman accepted this as a resolution of Mrs X’s complaint.