Council Tax : Merthyr Tydfil County Borough Council
Report date
01/03/2022
Subject
Council Tax
Outcome
Early resolution
Case ref number
202107135
Report type
Early resolution
Relevant body
Merthyr Tydfil County Borough Council
Mr X complained about the Council’s handling of his complaint concerning Council tax liability. He said that it had not been considered under the Council’s formal complaints policy.
The Ombudsman found that the Council had not considered the complaint under its complaints policy. He sought and gained the Council’s agreement to do so and to respond to Mr X accordingly.