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Continuing care : Swansea Bay University Health Board

Report date

16/03/2022

Subject

Continuing care

Outcome

Early resolution

Case ref number

202107439

Report type

Early resolution

Relevant body

Swansea Bay University Health Board

Ms X complained that the Health Board had not properly addressed the issues that she had complained about in relation to her care.

The Ombudsman contacted the Health Board and it agreed to:

• Investigate the concerns raised by Ms X (both in her correspondence with the Health Board, and in her complaint form to the Ombudsman) and respond formally to these by 8 April 2022.

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