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Clinical treatment outside hospital; GP : A GP Practice in the area of Betsi Cadwaladr University Health Board

Report date

24/02/2022

Subject

Clinical treatment outside hospital; GP

Outcome

Early resolution

Case ref number

202107179

Report type

Early resolution

Relevant body

A GP Practice in the area of Betsi Cadwaladr University Health Board

Mrs X complained that the Practice had not responded to a follow-up letter that she had sent in relation to her complaint in June 2021.

The Practice accepted that there had been delay in responding due to the pressures on the service. It agreed to provide a formal written response within 3 weeks.

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