Clinical treatment outside hospital; GP : A GP Practice in the area of Betsi Cadwaladr University Health Board
Report date
24/02/2022
Subject
Clinical treatment outside hospital; GP
Outcome
Early resolution
Case ref number
202107179
Report type
Early resolution
Relevant body
A GP Practice in the area of Betsi Cadwaladr University Health Board
Mrs X complained that the Practice had not responded to a follow-up letter that she had sent in relation to her complaint in June 2021.
The Practice accepted that there had been delay in responding due to the pressures on the service. It agreed to provide a formal written response within 3 weeks.