24/02/2022
Clinical treatment outside hospital; GP
Early resolution
202107179
Early resolution
A GP Practice in the area of Betsi Cadwaladr University Health Board
Mrs X complained that the Practice had not responded to a follow-up letter that she had sent in relation to her complaint in June 2021.
The Practice accepted that there had been delay in responding due to the pressures on the service. It agreed to provide a formal written response within 3 weeks.