Report Date

03/02/2023

Case Against

A GP Surgery in the area of Hywel Dda University Health Board

Subject

Clinical treatment outside hospital; GP

Case Reference Number

202108332

Outcome

Not Upheld

Mr N complained that between 26 November 2020 and August 2021, the GP Practice (“the Practice”) should have identified his cancer sooner.

The investigation found that between 26 November 2020 and August 2021, the care provided to Mr N during the 3 contacts he had with the Practice were reasonable and appropriate. Accordingly, there was no evidence that the Practice should have identified Mr N’s cancer sooner.

The Ombudsman did not uphold the complaint.