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Clinical treatment in hospital : Swansea Bay University Health Board

Report date



Clinical treatment in hospital



Case ref number


Report type

Complaint investigation discontinued (without settlement)

Relevant body

Swansea Bay University Health Board

Mr B complained that Swansea Bay University Health Board failed to diagnose his Spigelian hernia in a timely manner and this led to a delay in the procedure carried out.

The investigation was discontinued as Mr B was given a date for the procedure which he felt offered some resolution of his complaint. The Ombudsman, having taken into account what Mr B had to say and the available evidence concluded that the investigation should be discontinued as it would not be proportionate to continue the investigation.