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Clinical treatment in hospital : Cwm Taf Morgannwg University Health Board

Report date

29/11/2021

Subject

Clinical treatment in hospital

Outcome

Early resolution

Case ref number

202104925

Report type

Early resolution

Relevant body

Cwm Taf Morgannwg University Health Board

Ms X complained about 3 aspects of the care supplied to her by the Health Board when her baby was born.
The Ombudsman found that the Health Board had not responded to part 1 of Ms X’s complaint; that the delay in the provision of care caused the baby a brain injury and to suffer from seizures.

The Ombudsman sought and gained the Health Board’s agreement to respond to part 1 of the complaint within 20 working days. Ms X was advised that she may contact the Ombudsman’s office again following receipt of the response, if she remained dissatisfied.

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