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Clinical treatment in hospital : Cardiff and Vale University Health Board

Report date



Clinical treatment in hospital


Not Upheld

Case ref number


Report type

Non-public interest report issued: complaint not upheld

Relevant body

Cardiff and Vale University Health Board

Mr A complained that the clinical care and treatment received at a Cardiff and Vale University Health Board hospital emergency department was not to an appropriate standard. In particular, it failed to carry out a CT head scan, resulting in a missed opportunity to diagnose a transient ischemic attack (a temporary disruption to the blood supply to the brain causing a temporary lack of oxygen. Also known as a mini stroke).

Based on the information seen and the advice received, it was found that the nature of the examinations and assessments carried out at the hospital were adequate. A CT scan was not indicated as being necessary, based on Mr A’s presenting symptoms and available medical history. The investigations and referral to an orthopaedic team were appropriate for the weakness in Mr A’s wrist that had prompted his attendance. I am satisfied that the care and treatment Mr A received, met an appropriate standard. Accordingly, the complaint was not upheld.