Report Date


Case Against

Cardiff and Vale University Health Board


Clinical treatment in hospital

Case Reference Number



Upheld in whole or in part

Mrs B complained that following the birth of her son, C, the Health Board missed opportunities to identify his urachal remnant (“UR” – a condition where the channel which forms between the baby’s bladder and the umbilical cord during pregnancy does not close as it should prior to birth).

The investigation found that the care provided to C after his birth was appropriate and that there were no failures by clinical staff to take actions that would have led to an earlier diagnosis of the UR. Accordingly, the Ombudsman did not uphold the complaint.