Select Your Language

Clinical treatment in hospital : Aneurin Bevan University Health Board

Report date

23/06/2022

Subject

Clinical treatment in hospital

Outcome

Early resolution

Case ref number

202201027

Report type

Early resolution

Relevant body

Aneurin Bevan University Health Board

Mr X complained that despite a number of communications with the Health Board, he had not yet received an acknowledgement or response to his complaint.

The Ombudsman was concerned that Mr X had not yet received a response from the Health Board and contacted the Health Board. As an alternative to an investigation, the Health Board agreed to provide Mr X with a formal response by 30 June 2022. The Ombudsman accepted this as a resolution of Mr X’s complaint.

Back