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Building Control : Flintshire County Council

Report date

30/11/2021

Subject

Building Control

Outcome

Early resolution

Case ref number

202105537

Report type

Early resolution

Relevant body

Flintshire County Council

Mr X complained that the Council allowed a takeaway to open in an unsafe and unsuitable location.

While considering this complaint the Ombudsman noted that Mr X raised a formal complaint with the Council in April 2021 but had not received an initial (Step 1) response to his complaint. At the Ombudsman’s request, the Council has agreed to escalate the complaint to the next stage of the procedure, and to issue a full Step 2 complaint response no later than 23 December.

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