Report Date

28/03/2025

Case Against

Cardiff and Vale University Health Board

Subject

Adult Mental Health

Case Reference Number

202408017

Outcome

Early resolution

Ms A complained about the Health Board’s decision not to offer her an attention deficit hyperactivity disorder (“ADHD”) assessment, despite having previously had a private ADHD assessment and diagnosis. Ms A raised additional queries with the Health Board following its complaint response.

As part of an early resolution settlement the Health Board agreed to provide a full and complete response to Ms A’s follow-up queries and to also consider the option of meeting Ms A.