This Factsheet is about complaints relating to the Planning and Environment Decisions Wales. It should be read together with our ‘How to Complain’ webpage, available on the ‘Making A Complaint’ tab.
The Planning and Environment Decisions Wales is a part of the Welsh Government. Its main work is the processing of planning and enforcement appeals and holding examinations of local development plans.
It also deals with a wide variety of other planning related work, including:
The Planning and Environment Decisions Wales also deals with environmental appeals and rights of way cases.
We can look at complaints about:
Complaints about individual planning decisions made by local Councils in Wales are not matters for the Planning and Environment Decisions Wales. These complaints should be directed to the Council concerned in the first place and could be a matter for us. For further information, see our Factsheet on Planning Applications. This can be found on our website, given below.
Further information about the Planning and Environment Decisions Wales, including their complaints procedure, can be found on its website:
General advice on all aspects of land use planning in Wales is available from Planning Aid Wales. This advice is provided free of charge. Further information can be found on the Planning Aid Wales website: www.planningaidwales.org.uk
You do not need to make your complaint to us using a solicitor or any other advocate; our service is free and impartial and we aim to make the process as easy to follow for complainants as possible.
We cannot order public bodies to do what we recommend but, in practice, they almost always do. Examples of cases that we have looked at can be found on our website, under the ‘Publications’ tab on the ‘Our Findings’ page.