Parking restrictions and certain other traffic breaches (such as driving in bus lanes) are increasingly being enforced by councils. Under the provisions of legislation that councils follow, there are statutory rights of appeal/challenge to an independent adjudicator at the Traffic Penalty Tribunal.
The circumstances where we might be able to look at your complaint are extremely restricted. However, there may be some limited aspects that we could take a look at:
We cannot investigate most complaints about parking enforcement. We cannot overturn a parking enforcement decision nor can we stop enforcement action from going ahead. As well as this, we cannot usually investigate complaints where there is a statutory right of appeal to an independent tribunal or to the courts:
You may like to consider contacting the following organisations for advice or information:
The Traffic Penalty Tribunal deals with appeals against PCNs issued under the Traffic Management Act. You can contact them by phone on 0800 160 1999 or visit their website at: www.trafficpenaltytribunal.gov.uk/
The Citizens Advice Bureau provides free advice and assistance to members of the public and specific information about parking enforcement can be found on their website at: https://www.citizensadvice.org.uk/law-and-courts/parking-tickets/
POPLA considers appeals against notices issued by private companies who are members of the Approved Operator Scheme (AOS) administered by the British Parking Association (BPA). You can contact them by phone on 03301 596 126 or visit their website at: www.popla.org.uk/default.htm