About Cookies
We operate two websites, one in Welsh and one in English.
Our website, like most, put small files, known as cookies, onto your computer, tablet or smartphone. Cookies help to make your experience of our website better. Our websites use cookies to:
- Remember who you are which helps when you are filling out forms.
- Remember your settings so you do not have to keep changing them. For
example, when you change the size or colour of text. - See how people use our site so we can improve it.
You can read more about cookies including managing and deleting them on the AboutCookies.org.uk website. Introduction to cookies | About Cookies. There is also information about managing cookies on the Information Commissioner’s Office (ICO) website Cookies | ICO.
There are two types of cookies:
- Session cookies, these are deleted when you close your browser.
- Persistent cookies, these last longer and expire after a certain amount of time
Manage or delete cookies
By visiting our website, some cookies will already have been saved on your device. You can remove these and change your browser settings to stop them being saved in future. To find out how to change your cookie settings go to the aboutcookies.org.uk website.
Read more about managing cookies on the Information Commissioner’s Office (ICO) website.
If you delete or disable our cookies, you might not be able to view some of our website. One of the cookies we use is strictly necessary for our website to work. Without it you won’t be able to use our website.
Email policycontrol@ombudsman.wales if you find any cookies not listed here.
Website privacy
You can find out more about how we use and protect your information in our Visiting our website privacy notice.