Lead Data Officer
| Contract Type: | Permanent and Full Time |
| Working Hours: | 37 hours per week |
| Salary: | £39,186 – £46,484 p.a. (SUP19 – SUP22) |
| Location: | Hybrid – Bridgend CF35 5LJ and home working |
| Reports to: | Head of Policy, Communications and EDI |
Are you passionate about public services in Wales and do you have a proven track record of developing and using data analytics to provide insight to support and guide an organisation’s work and/or priorities?
The Public Services Ombudsman for Wales (PSOW) is looking to recruit a Lead Data Officer, a new role, to lead and oversee all of the data captured across the Organisation and lead data analysis using that data and data from external sources. The Lead Data Officer is responsible for the development and delivery of a Data Strategy and data analytics programme for PSOW systems and will work with staff across the organisation to understand the data we gather, improve the consistency and also relevance of data collected and use data analysis tool and techniques to provide insight to guide the work of the office. The data gathered will inform our thematic reports and our Own Initiative Investigations.
There is a full job description and additional information on the “Join Us” page of our website.
What are we looking for?
- Experience in at least one of the following areas:
- Data Engineering – such as the design of algorithms, implementation of big data solutions, SQL and NoSQL database systems, statistical analysis languages and tooling
- Data analytics – including use of Excel and for example, statistical modelling, regression analysis, pattern recognition, supervised and unsupervised learning, data mining and predictive analysis
- Data management – such as the manipulation and analysis of complex, high volume and high dimensionality data, data modelling and cloud storage
- Story-telling and data visualization – including the visualization of insights drawn from data and building of data driven products using products such as Power BI and Tableau
- Degree or equivalent in a relevant technical discipline
- Post graduate training/qualification in a relevant data analytics/data science discipline
- A strong analytical mindset with the ability to ask insightful questions and think critically.
- An ability to work constructively and professionally with people at all levels within the organisation and those from other organisations.
To apply for this role you will need to evidence your experience and expertise in data analytics. The ability to communicate through the medium of Welsh is desirable for this role.
What’s in it for you?
- An opportunity to make a real difference, by working to support the Organisation in providing justice and improvements
- Opportunity to be part of a great team
- Competitive salary and generous annual leave allowance of 32 days with bank holidays on top.
- Other benefits including: Civil Service Pension, Flexi time Scheme, Gym Membership, Health Cash Plan and Discounted Purchase Schemes.
- Excellent on-site facilities and equipment for home working.
- Free external counselling and occupational health support when needed.
To apply
Please visit our website (www.ombudsman.wales) to access the recruitment pack.
Please submit your Application Form and Equal Opportunities Monitoring Form by email to: recruitment@ombudsman.wales by 5 pm Friday 10 May 2024. We reserve the right to close this vacancy early should sufficient applications be received so do not delay in submitting your application.
The responses you provide in the application form will be used to shortlist your application.
The Public Services Ombudsman is an Equal Opportunities Employer.
Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.
Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background.