Uncategorised - Public Services Ombudsman for Wales

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3 February 2023 We issue a Special Report after Brecon Beacons National Park Authority fails to comply with the office’s recommendations.

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20 January 2023 Death of patient in care of Cardiff and Vale University Health Board after “significant service failure”

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22 July 2022 New Public Interest Report: Failings in management of support for a vulnerable adult who died whilst receiving care services commissioned by Wrexham County Borough Council

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19 July 2022 Avoidable death of a patient in care of Cwm Taf Morgannwg University Health Board

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17 June 2022 Former Councillor Gordon Lewis of Pencoed Town Council & Former Councillor Paul Dowson of Pembrokeshire County Council

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6 May 2022 Welcome to new Councillors!

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31 January 2022 Publication of ‘Principles of Good Administration’ and ‘Good Records Management Matters’

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17 January 2022 Using Encrypted Secure Email – Microsoft 365

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7 December 2021 Cardiff and Vale University Health Board agrees to a redress payment of £10,000 after patient develops complications following unnecessary colon surgery.

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19 October 2021 “Significant injustice” Caused to Mother and Son Due to Health Board’s Failure to Provide Appropriate Psychology Services: An Ombudsman Investigation

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