Public Interest Reports - Public Services Ombudsman for Wales

Doctor in uniform sitting by a desk with a stethoscope on it

15 February 2024 Failure to offer potentially life improving medication to patients with multiple sclerosis in care of Aneurin Bevan University Health Board

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13 November 2023 Public Services Ombudsman for Wales identifies opportunities for further improvement in Homelessness Services in Wales

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A hospital corridor

2 November 2023 Patient suffers permanent sight loss due to failings by Betsi Cadwaladr University Health Board

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Blurred photo of a hospital corridor

26 October 2023 A patient in care of Cwm Taf Morgannwg University Health Board dies after inappropriate discharge on two occasions

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Doctor in uniform sitting by a desk with a stethoscope on it

14 September 2023 We publish today a public interest report about an investigation into the care and treatment provided to a patient by Betsi Cadwaladr University Health Board.

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Photo of a hospital corridor

13 April 2023 Dignity of a patient with bowel care needs compromised after Betsi Cadwaladr University Health Board fails to deliver appropriate medical and nursing care

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A person with a clipboard explaining something to someone else

5 October 2022 Patient with multiple sclerosis suffers “Significant Injustice” due to Betsi Cadwaladr University Health Board’s failure to adequately monitor and oversee commissioned care

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Annual report and accounts 2021/22

9 August 2022 Complaints to the Public Services Ombudsman for Wales at a record level

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A bin man pulling a wheelie bin

2 February 2022 Cardiff Council to improve its “Assisted Lift” waste collection service, after the Ombudsman finds it failed vulnerable residents

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Person writing in a notebook

26 July 2021 New Ombudsman report finds “catalogue of failings” by Cwm Taf Morgannwg University Health Board in the care of a cancer patient who later died

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