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News

14 August 2025 Complaints to the Public Services Ombudsman for Wales continue to rise
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25 June 2024 New job – Audit & Risk Assurance Committee / Advisory Panel Independent Members
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Female Hand With Megaphone On Blue Background
15 April 2024 Public Statement from Ombudsman
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25 August 2023 Our Quarterly Newsletter – August 2023
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Quarterly newsletter May 2023
25 May 2023 Our Quarterly Newsletter – May 2023
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Viruses
24 March 2023 New guidance: our approach to complaints relating to Nosocomial COVID-19
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16 January 2023 We appoint four new members to our governance roles
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The Senedd building
13 December 2022 Our response to consultation ‘The Duty of Candour’
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27 October 2022 We are seeking to appoint Independent Member(s) to join our Audit & Risk Assurance Committee or Advisory Panel.
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20 October 2022 Today we publish a new factsheet on ambulance delays
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0300 790 0203 Our phone line is open 10am-12:30pm and 1:30pm-4pm Monday – Friday

Public Services Ombudsman for Wales
1 Ffordd yr Hen Gae, Pencoed
CF35 5LJ

You can contact us in Welsh and we will respond in Welsh.
This will not lead to a delay in responding.
All our documents are available in both Welsh and English.
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