Miss A complained about the care and treatment that her mother, C, received from the Health Board prior to her death.
The Ombudsman considered that, as the complaint had been made prior to the death of C and HM Coroner’s Inquest, the Health Board had not considered Miss A’s specific concerns relating to her mother’s death.
The Ombudsman sought and gained the Health Board’s agreement to, within 4 weeks, reconsider the care and treatment provided to C in light of her death, and the findings of HM Coroner, and provide a response to Miss A which reconsiders her original questions, and her view that the failure to correctly assess C resulted in her death.