The investigation considered whether the dentures provided to Mr A were clinically appropriate, including the advice provided about their longevity. By way of an outcome Mr A wanted the cost of the dentures reimbursed.
The Dental Practice agreed as part of a settlement to reimburse Mr A the sum of £260 for the dental treatment it provided in 2025, which included the cost of the dentures. It also said that as part of wider learning the Dental Practice will feed back any points of learning to the Dentist.