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Ombudsman Launches ‘Our Findings’ - 2 August 2021 13 Jan

Cardiff and Vale University Health Board agrees to a redress payment of £10,000 after patient develops complications following unnecessary colon surgery. 7 Dec

“Significant injustice” Caused to Mother and Son Due to Health Board’s Failure to Provide Appropriate Psychology Services: An Ombudsman Investigation 19 Oct

Ombudsman publishes his first-ever own initiative investigation into the homelessness review process in Wales, finding evidence of “systemic maladministration” by local authorities 6 Oct

Open Consultation on Proposed Guidance on “Principles of Good Administration” and “Good Records Management”. 21 Sep

Thousands of Complaints made to Local Authorities in Wales in 3-month period 15 Sep

Bridgend County Borough Council ordered to pay £17,000 in compensation after new Ombudsman report finds “failings” led to “inadequate support” for vulnerable care leaver 14 Sep

New Ombudsman report finds that failures by Betsi Cadwaladr University Health Board led to “injustice” for eight cancer patients treated in England 9 Sep

New Ombudsman report finds “numerous, significant failings” by Betsi Cadwaladr University Health Board and Denbighshire County Council in the care of a 69-year-old cancer patient who later died

New Ombudsman report finds “catalogue of failings” by Cwm Taf Morgannwg University Health Board in the care of a cancer patient who later died

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