The letters the Ombudsman issued in relation to the year 2016/17 are set out below and include a summary of statistics relating to the complaints he received and dealt with.
In line with all public services in Wales, the Public Services Ombudsman for Wales is closely monitoring the ongoing impact of Coronavirus (COVID-19) on public services and on our organisation. We will continue to provide a service that is as normal as possible, but our office remains closed to the public. Thank you.