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The letters the Ombudsman issued in relation to the year 2011/12 are set out below and include a summary of statistics relating to the complaints he received and dealt with.

 

County/County Borough Councils

Blaenau Gwent
Bridgend
Caerphilly
Cardiff
Carmarthenshire
Conwy
Ceredigion
Denbighshire
Flintshire
Gwynedd
Isle of Anglesey
Merthyr Tydfil
Monmouthshire
Neath Port Talbot
Newport
Pembrokeshire
Powys
Rhondda Cynon Taf
The City and County of Swansea
The Vale of Glamorgan
Torfaen
Wrexham

Health Boards / NHS Trusts

Abertawe Bro Morgannwg University Health Board
Aneurin Bevan Health Board
Betsi Cadwaladr University Health Board
Cardiff and Vale University Health Board
Cwm Taf Health Board
Hywel Dda Health Board
Powys Teaching Health Board
Public Health Wales
Velindre NHS Trust
Welsh Ambulance Services NHS Trust