Abertawe Bro Morgannwg Community Health Council
Advocates for patients by giving advice, information and assistance when making a complaint
1st Floor
Cimla Hospital
NEATH
SA11 3SU
Phone: 01639 683490
Advisory, Conciliation and Arbitration Service (ACAS) - Wales
ACAS offer an independent and trusted service for dealing with disputes between workers and their employers .
ACAS Wales Regional Office
Third Floor
Fusion Point 2
Dumbells Road
Cardiff
CF10 5BF
Phone: 08457 47 47 47
Advocacy Resource Exchange
Contact information and details for advocacy bodies.
Phone: 08451 228633
Advocacy Support Cymru
Advocacy Support Cymru
Charterhouse 1, Links Business Park Unit C
Fortran Road
St. Mellons
CARDIFF
CF3 0LT
Phone: 02920540444
Fax: 02920735620
Age Cymru
Telephone service for older people, their families and people working with them. Information and signposting on community care, money, housing, health, consumer affairs and age discrimination.
Unit 13-14
Neptune Court Vanguard Way
CARDIFF
CF24 5PJ
Phone: 08000 223 444
Aneuin Bevan Community Health Council
Raglan House
Llantarnam Business Park
Cwmbran
NP44 3AB
Phone: 01633838516
Fax: 01633484623
Aneurin Bevan Community Health Council
Advocates for patients by giving advice, information and assistance when making a complaint
Aneurin Bevan Community Health Council
Raglan House
Llantarnam Business Park
Cwmbran
NP44 3AB
Phone: 01633 838516
Awetu
AWETU provides support to people with mental ill health from Black and Minority Ethnic groups living in Wales
Alexandra House 307-315
Cowbridge Road East
CARDIFF
CF5 1JD
Phone: 029 2036 8888
Benefit Enquiry Line
The Benefit Enquiry Line provides advice and information for disabled people and carers on the range of benefits available.
Phone: 08008 882200
Text Phone: 0800 243 355
Brecknock & Radnor Community Health Council
Neuadd Brycheiniog
Cambrian Way
Brecon
Powys
LD3 7HR
Brecknock and Radnor Community Health Council
Brecknock and Radnor Community Health Council is an independent statutory organisation which represents the interests of patients and the public in the National Health Service in South Powys. We are an independent voice in your NHS and the services it provides.
1 Floor
Neuadd Brycheiniog
Cambrian Way
BRECON
LD3 7HR
Phone: 01874 624206
Fax: 01874 611602
C.A.L.L.
We offer emotional support and information/literature on Mental Health and related matters to the people of Wales
Phone: 08001 32737
Cardiff & Vale of Glamorgan Community Health Council
Cardiff & Vale of Glamorgan Community Health Council
Unit 3 Pro-Copy Business Centre
Parc Ty Glas
Llanishen
CARDIFF
CF14 5DU
Phone: 02920 750112
Cardiff and Vale of Glamorgan Community Health Council
Cardiff and Vale of Glamorgan Community Health Council
Unit 3 Pro-Copy Business Centre
Parc Ty Glas
Llanishen
CARDIFF
CF14 5DU
Phone: 02920377407
Fax: 02920665470
Children's Commissioner for Wales
Children's Commissioner for Wales
Oystermouth House
Phoenix Way
Llansamlet
Swansea
SA7 9FS
Phone: 01792 765600
Fax: 01792 765601
Citizens Advice Bureau
19a-19b
Cross Street
ABERGAVENNY
NP7 5EW
Phone: 01873 856466
Community Legal Advice
We offer free, confidential and independent legal advice for residents of England and Wales.
Phone: 0845 345 4 345
Consumer Direct
Consumer Direct is the government-funded consumer advice service. It offers information and advice on problems with goods and services, energy and post.
Phone: 08454 040506
Cwm Taf Community Health Council
Unit 10 Maritime Offices
Woodland Terrace
Maes-y-Coed
Pontypridd
Rhondda Cynon Taf
CF37 1DZ
Department for Environment, Food and Rural Affairs (Defra)
Defra is the UK government department responsible for policy and regulations on the environment, food and rural affairs
Customer Contact Unit
Eastbury House
30-34 Albert Embankment
London
SE1 7TL
Phone: 0845 933 5577
Fax: 020 7238 2188
Text Phone: 0845 300 1998
Dewis Centre for Independent Living
Direct Payment support service in three Local Authorities – Rhondda Cynon Taf, Vale of Glamorgan and Merthyr Tydfil. Dewis also provides Advocacy services in six local authorities – Rhondda Cynon Taf, Newport, Conwy, Wrexham, Caerphilly and Pembrokeshire. It works in partnership with the Social Services Departments of each of these authorities.
Amber House
Upper Boat Trading Estate
Upper Boat
PONTYPRIDD
CF37 5BP
Phone: 01443 827930
Fax: 01443 841922
Disability Can Do Organisation
Provision of easily accessible information services for both adults with a disability and/or a sensory impairment, and their carers.
Penllwyd Millenium Centre
Penllwyn Lane
Pontlanfraith
Blackwood
NP12 2BZ
Phone: 01495 233555
Disability Law Service
Legal advice helpline for disabled people, their families and carers. Specialist advice on benefits, consumer and contract, community care, discrimination, further and higher education, employment and other disability issues
39-45
Cavell Street
LONDON
E1 2BP
Phone: 020 7791 9800
Fax: 020 7791 9802
Text Phone: 020 7791 9801
Disability Wales
Disability Wales is the national association of disabled people's organisations, striving to achieve the rights, equality and independence of disabled people in Wales.
Bridge House
Caerphilly Business Park
Van Road
Caerphilly
CF83 3GW
Phone: 02920 887325
Fax: 02920 888702
Disability and Carers Service
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Disability and Carers Service - Benefit Enquiry
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Benefit Enquiry Line
201 Red Rose House
Lancaster Road
Preston
Lancashire
PR1 1HB
Phone: 08008 82200
Text Phone: 08002 43355
Disability and Carers Service - Carer's Allowance Unit
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Phone: 0845 6084321
Text Phone: 0845 6045312
Disability and Carers Service - Carer’s Allowance
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Carer’s Allowance Unit
Palatine House
Lancaster Road
Preston
Lancashire
PR1 1HB
Phone: 08456 084321
Text Phone: 08456 045312
Disability and Carers Service - DLA and AA Helpline
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Phone: 08457 123456
Disability and Carers Service - Disability Living Allowance and Attendance Allowance
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Attendance Allowance Unit or Disability Living Allowance Unit
Warbreck House
Warbreck Hill
Blackpool
FY2 0YE
Phone: 08457 123456
Text Phone: 08457 224433
Disability and Carers Service - Vaccine Damage Payment
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Vaccine Damage Payments Unit
Palatine House
Lancaster Road
Preston
Lancashire
PR1 1HB
Phone: 01772 899944
Text Phone: 08456 045312
Disability and Carers Service - Vaccine Damage Payments Unit
The Disability and Carers Service provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Phone: 01772 899944
Diverse Cymru
an innovative new organisation in the Welsh Third Sector, created in recognition of the difficulties and discrimination faced by people experiencing inequality in Wales.
We promote equality for all. We believe that the people of Wales can work together to challenge discrimination in all its forms and create an equitable future.
3rd Floor
Alexandra House
Cowbridge Road East
CARDIFF
CF5 1JD
Phone: 029 2036 8888
Equality and Human Rights Commission
One of our key roles is to provide advice and guidance on rights, responsibilities and good practice, based on equality law and human rights.
3 More London Riverside
Tooley Street
London
SE1 2RG
Phone: 0845 604 6610
Fax: 01925 884 275
Family Rights Group
Advice service and telephone helpline for parents and carers who have children in care or who are in contact with children's social care agencies.
Phone: 08088 010366
Financial Assistance Scheme (Pensions Professionals)
FAS offers help to some people who have lost out on their pension
PO Box 702
York
YO32 9XR
Phone: 01904 605 040
Text Phone: 0845 601 9942
Financial Assistance Scheme (Scheme Members)
FAS offers help to some people who have lost out on their pension
PO Box 234
Mowden Hall
Darlington
DL1 9GL
Phone: 0845 604 4585
Text Phone: 0845 604 4139
Gingerbread
Gingerbread provide expert advice, practical support and campaign for single parents.
Phone: 08088 020925
Helpline Association
Helpline Association provides comprehensive information and links to over a 1000 UK helplines.
Phone: na
Hugh James
114-116
St. Mary Street
CARDIFF
CF10 1DY
Hugh James - Health Law
114-116
St. Mary Street
CARDIFF
CF10 1DY
Phone: 029 2022 4871
Hugh James Involegal LLP
Fusion Point 2
Dumballs Road
CARDIFF
CF10 5BF
Hugh James Ltd
Fusion Point 2
Dumballs Road
CARDIFF
CF10 5BF
Phone: 02920 391129
Fax: 02920 785695
Hugh James Ltd - Nursing Care
Fusion Point 2
Dumballs Road
CARDIFF
CF10 5BF
Hugh James Nursing Care
Fusion Point 2
Dumballs Road
CARDIFF
CF10 5BF
Phone: 02920 391129
Hugh James Solicitors
Interested Party
Hodge House
114-116 St Mary Street
Cardiff
CF10 1DY
Hywel Dda Community Health Council
Advocates for patients by giving advice, information and assistance when making a complaint
Patient/Complaints Advocate
Hywel Dda Community Health Council
Suite 5, 1st Floor
Ty Myrddin, Old Station Road
Carmarthen
SA31 1BT
Phone: 08456 650763
IPSEA - Independent Panel for Special Education Advice
Advice and support for parents of children with special educational needs. Advice on LEAs' legal duties towards children with special educational needs.
Hunters Court
Debden Road
SAFFRON WALDEN
CB11 4AA
Phone: 08000 184016
Learning Disability Wales
Whether you work for a voluntary organisation or statutory agency, or are person with a learning disability, a carer or advocate, Learning Disability Wales has a range of services to help you
41 Lambourne Crescent
Cardiff Business Park
Llanishen
Cardiff
CF14 5GG
Phone: 02920 681160
Fax: 02920 752149
MEIC Cymru
Meic provides information, advice and support for children and young people up to the age of 25, in Wales.
Phone: 08088 023456
Mencap Cymru
Support, advice and information for people with a learning disability, their parents and carers.
Unit 31
Lambourne Crescent
Cardiff Business Park
Llanishen
CARDIFF
CF14 5GF
Phone: 0808 808 1111
Mental Health Matters Wales
Union Offices
Quarella Road
BRIDGEND
CF31 1JW
Mind Cymru
Information and advice for people who experience mental health problems.
3rd Floor, Quebec House
Cowbridge Road East
CARDIFF
CF11 9AB
Phone: 08457 660163
Money Advice Service
Whatever stage of life you're at, we have clear, unbiased, money advice, information and interactive money planners to help you work out what's right for you.
The Money Advice Service
Holborn Centre
120 Holborn
London
EC1N 2TD
Phone: 020 7943 0500
Montgomery Community Health Council
Room 204
Ladywell House
Park Street
NEWTOWN
SY16 1JB
Phone: 01686 627632
Fax: 01686 629091
Montgomeryshire Community Health Council
Advocates for patients by giving advice, information and assistance when making a complaint
Room 204
Ladywell House
Newtown
Powys
SY16 1JB
Phone: 01686 627632
NHS Direct Wales
Health advice and information for the public. Can also give details of nearest doctors, pharmacists, dentists and support groups.
Phone: 08454 647
National Autistic Society
Advice, information and listening service for people with an autistic spectrum disorder, their carers and families and professionals working in the field
Phone: 0808 800 4104
National Debtline
The helpline that provides FREE CONFIDENTIAL and INDEPENDENT ADVICE on how to deal with debt problems.
Phone: 08088 084000
National Mediation Association
Operators explain the basic principles of mediation, answer general enquiries relating to mediation and put callers in contact with mediation providers if requested.
Phone: 08456 030809
North Wales Community Health Council
Advocates for patients by giving advice, information and assistance when making a complaint
11 Chestnut Court
Ffordd y Parc
Parc Menai
Bangor
Gwynedd
LL57 4FH
Phone: 01248 679284
Older People's Commissioner for Wales
The Older People's Commissioner for Wales provides information, advocacy and support for older people in Wales who are aged 60 or more
Cambrian Buildings
Mount Stuart Square
Cardiff
CF10 5FL
Phone: 08442 640670
Fax: 08442 640680
Planning Aid Wales
Planning Aid Wales provides information about the land use planning system in Wales. It explains how you can get involved in planning and where to find further help.
1st Floor
174 Whitchurch Road
CARDIFF
CF14 3NB
Phone: 02920 625 000
Powys Community Health Council
Newtown Office
Ladywell House
Newtown
Powys
SY16 1JB
Phone: 01686 621052
Rural Stress helpline
Listening and signposting helpline for people in a rural area who are feeling troubled, anxious, worried, stressed or needing information
Phone: 08450 948286
Shelter Cymru
We provide information, advice and support to help people identify the best options to find and keep a home and to help them take control of their own lives.
25 Walter Road
Swansea
SA1 5NN
Phone: 08450 755005
Snap Cymru
Coopers Yard Unit 10
Curran Road
CARDIFF
CF10 5NB
Phone: 0845 120 3730
Speakability
Helpline for people (incl family/friends/professionals) for people who have lost all or some of their facility for speech/language due to head injury or stroke/brain injury or neurological disorder
1 Royal Street
LONDON
SE1 7LL
Phone: 08088 089572
Supportline
We provide a confidential telephone helpline offering emotional support to any individual on any issue
Phone: 01708 765200
Swansea Law Chambers
86 Gower Road
Sketty
SWANSEA
SA2 9BZ
The Insolvency Service
The Insolvency Service enquiry lines provide initial information on insolvency and redundancy legislation and procedures, including details of the work of the official receivers and redundancy payments offices.
Phone: 0845 602 9848
The North Wales Community Health Council
Advocates for patients by giving advice, information and assistance when making a complaint
The North Wales Community Health Council
11 Chestnut Court
Ffordd y Parc
Parc Menai
Bangor, Gwynedd
LL57 4FH
Phone: 01248 679284
Veterans Agency
The Veterans Agency aims to bring together services for veterans.
Norcross
Thornton Cleveleys
Lancashire
FY5 3WP
Phone: 08001 692277
Fax: 01253 332014
Text Phone: 08001 693458
Your Voice Advocacy
Your Voice Advocacy Project is a registered charity which provides an independent short term crisis advocacy service to people with learning disabilities across Neath, Port Talbot and Swansea Areas
22 Craddock Street
Swansea
SA1 3HE
Phone: 01792 646573
